Associate Manager, Distributor Inventory Management
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Key skills for this role
About the Role
Nestle seeks an Associate Manager for Distributor Inventory Management to serve as the primary point of contact for VMI/CMI customers in Jeddah. The role involves managing end-to-end replenishment, optimizing inventory levels, and driving customer satisfaction.
Key Skills for This Role
Responsibilities
- Serve as primary point of contact for VMI/CMI customers
- Manage end to end customer replenishment process
- Drive customer satisfaction by delivering high quality service
- Perform proactive data analytics on customer behavior and out of stock risks
- Generate optimized replenishment orders balancing inventory and service goals
- Manage VMI technical solution including data maintenance and alignment
- Optimize distribution costs by collaborating with cross functional teams
- Engage with customers to resolve stock replenishment issues
Requirements
- Experience in VMI/CMI or inventory management
- Strong analytical and problem solving skills
- Ability to manage customer relationships and resolve issues
- Knowledge of supply chain and replenishment processes
Full Job Posting
Position Snapshot
- Location: Saudi Arabia Jeddah
- Company: Nestle Head Office KSA
- Full time
Position Summary
- Serves as the primary point of contact and advocate for VMI/CMI customers to ensure accuracy, timeliness of execution and agreed levels of customer service and satisfaction.
- Responsible to efficiently manage the customer end to end replenishment process, leveraging systems and processes to consistently deliver solutions to fulfil customer demand proactively.
A Day in the Life
- Drives customer satisfaction by consistently delivering high quality service and meeting service fulfillment measures as seen by customers lens.
- Proactive data analytics on Customer Behavior Trend and out of stock risks.
- Effective utilization of advanced planning, forecasting and replenishment techniques to drive sales and inventory levels at customer DCs.
- Generate optimized replenishment orders in Nestle or customer VMI/CMI system while balancing inventory and service goals.
- Demonstrates effective management of the VMI technical solution, including data maintenance and alignment with Nestle and Customer systems.
- Develop and maintain inputs to inventory management system, including network changes, lead times, delivery expectations and new product introductions.
- Effectively optimizes distribution costs by collaborating with cross functional business partners.
- Professionally engage with customers to resolve issues and concerns related to stock replenishment process.
- Ensure right and on time information is available for Customer to manage stock related activities.
- Executes strategies from Operational Demand & Supply Review (OpsDSR) to ensure stock allocation based on business and customer prioritization.
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