Associate, Logistics - CPG
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Key skills for this role
About the Role
Coordinate transportation, track shipments, assist with documentation, and ensure timely delivery while supporting logistics operations and collaborating with teams.
Key Skills for This Role
Full Job Posting
Main Job Responsibilities
- Coordinate transportation and logistics activities, including scheduling shipments, arranging pickups and deliveries, and managing freight documentation.
- Track shipments and monitor delivery progress to ensure timely and accurate delivery of goods to customers.
- Communicate with carriers, freight forwarders, and other logistics partners to coordinate shipping schedules and resolve any issues or delays.
- Assist with the negotiation of shipping rates, contracts, and service agreements with carriers and freight forwarders.
- Provide support to internal teams, including procurement, warehouse operations, and customer service, to facilitate smooth logistics operations.
- Prepare and maintain accurate records of shipments, including shipping documents, invoices, and delivery receipts.
- Assist with the resolution of logistics-related issues or customer inquiries in a timely and professional manner.
- Collaborate with cross-functional teams to identify opportunities for process improvements and efficiency gains in logistics operations.
- Stay updated on industry trends, best practices, and regulatory changes related to logistics and supply chain management.
- Participate in training and development programs to enhance knowledge and skills in logistics operations and best practices.
- Contributes to the development and implementation of logistics policies, procedures, and guidelines to ensure compliance and operational excellence.
- Support the implementation of technology solutions, such as transportation management systems (TMS) and freight tracking software, to enhance visibility and tracking of shipments.
- Assist with special projects and initiatives as assigned by management to support the overall objectives of the logistics department.
Education
High School or Diploma in supply chain management, BA or a related field
Behavioral Competencies
- Ethical Practice
- Communication
- Health, Safety and Environment
- Accountability
- Proactiveness
- Collaboration
- Technology Advocacy
Technical Competencies
- Continuous Improvement of Service Offering and SLA
- Customer Focus
- Dispatch
- Freight Utilization and Tracking
• Last Mile Coordination
- Proactive Communication with Customers
- Quality Assurance
- Route Planning
• Transport Management Systems
- Transport Reporting
- Transport Tracking
- Vendor Management
- Cost Optimization
- Demand Planning
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