Associate - Fleet Management (Logistics Experience Required)
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Key skills for this role
About the Role
Shipa Delivery seeks an Associate for Fleet Management in Dubai to oversee Delivery Assistants, optimize routes, and monitor fleet operations. Candidates need 2+ years of fleet management or supervisory experience and a logistics/supply chain degree.
Key Skills for This Role
Responsibilities
- Provide leadership and daily support to Delivery Assistants; address and resolve operational issues or concerns
- Consistently engage with Delivery Assistants to ensure shipments are delivered in accordance with SLAs
- Ensure Delivery Assistants strictly follow clients' SOPs to prevent escalations
- Collaborate with Delivery Assistants to plan optimized delivery routes
- Monitor daily fleet operations and team performance; prepare and submit performance reports to the Operations Manager
- Review and analyze logistics data to identify cost saving and performance improvement opportunities
- Contribute to the development of operational strategies to meet key performance goals and identify growth opportunities
- Support both on road and in house operations with additional tasks as needed
Requirements
- Bachelor's degree preferably in logistics and supply chain management
- Minimum 2 years of fleet management or supervisory experience
- Experience in or exposure to logistics and ecommerce, preferred
- Team management and leadership skills including coaching, facilitation, presentation, and team building
- Ability to influence cross functional teams
- Excellent verbal and written communication skills
- Strong computer knowledge
- Strong analytical and technical skills
- Flexibility and willingness to work extended hours
Full Job Posting
Role Summary
- The Fleet Management Associate holds the responsibility of overseeing the Delivery Assistants in their day to day operational assignments, analyzing work processes based on performance reports and recommending improvements, leading coordination with other teams and departments, and reporting relevan
Responsibilities
- Provide leadership and daily support to Delivery Assistants; address and resolve operational issues or concerns
- Consistently engage with Delivery Assistants to ensure that shipments are delivered in accordance with the Service Level Agreements (SLAs)
- Ensure that the Delivery Assistants strictly follow the clients' SOPs to prevent any escalations from arising
- Collaborate with Delivery Assistants to plan optimized delivery routes for efficient, professional, and hassle free service
- Monitor daily fleet operations and team performance; prepare and submit performance reports to the Operations Manager
- Review and analyze logistics data (e.g., exception reports, delivery volume/hour, hours worked, accident reports) to identify cost saving and performance improvement opportunities
- Contribute to the development of operational strategies to meet key performance goals and identify growth opportunities in the eCommerce space
- Support both on road and in house operations with additional tasks as needed
Your Qualifications
- Bachelor's degree preferably in logistics and supply chain management
- Minimum 2 years of fleet management or supervisory experience, required
- Experience in or exposure to logistics and ecommerce, preferred
Your Proficiencies
- Team management and leadership skills including coaching, facilitation, presentation, and team building
- Ability to influence cross functional teams
- Excellent verbal and written communication skills
- Strong computer knowledge
- Strong analytical and technical skills
- Flexibility and willingness to work extended hours
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