Associate Field Service Engineer (Fixed Term)

Education Requirements

• Minimum requirement: Two- or three-year college diploma, or Québec Technical DEC, in Biomedical Engineering Technology, Electronics Engineering Technology, Engineering Technology, or a related technical field.
• Equivalent experience: A comparable combination of technical education, field service experience, biomedical equipment support, electronics troubleshooting, or other relevant hands-on technical experience may be considered.
• Preferred alignment: Education or training that supports medical device service, electromechanical systems, clinical technology, customer-facing technical support, or regulated service environments.

Required Skills and Requirements

• Candidate must have advanced proficiency in speaking, reading, and writing in French and English
• Ability to work in a field-based role, with approximately 80% field time and 20% office or remote administrative work.
• Ability to travel on short notice to support customer and business needs.
• Ability to work weekends, evenings, and off-hours as required.
• Strong organizational skills and the ability to manage multiple priorities.
• Working knowledge of Microsoft Office applications.
• Strong troubleshooting and problem-solving skills.
• Demonstrated commitment to customer satisfaction and continuous improvement.
• Willingness and ability to travel extensively, including frequent air travel.
• Ability to operate a company vehicle and maintain an appropriate valid driver’s license.
• Ability to meet physical requirements of the role, including heavy lifting, prolonged standing, bending, and handling equipment.
• Respect and consistently follow safety rules and procedures.
• Use required personal protective equipment and safety devices.
• Participate in incident investigations as required.

Preferred Qualifications

• Knowledge of troubleshooting principles, service practices, and field support processes.
• The expected base pay range for this position is $56,000 to $89,700 CAD.
• The Company uses Artificial Intelligence in its assessment of applicants.
• This job posting is for an existing position.
• Ineligibility for severance.

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