Associate Director
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Key skills for this role
About the Role
Standard Chartered Bank is hiring an Associate Director to drive revenue generation and business development for Priority Banking. You will manage a portfolio of high net worth customers, achieve sales targets, and ensure compliance with KYC/AML regulations.
Key Skills for This Role
Responsibilities
- Develop strategies for revenue generation and business development.
- Generate new business to achieve defined targets in terms of number of customers, volumes and revenue.
- Achieve targets set in terms of product mix, active/passive ratio, liability targets, number of transactions.
- Induct new customers brought in by branches and direct sales team.
- Achieve budgeted cross sell targets, consistency and penetration.
- Execute aggressive sales call plans to acquire large prospective customers through referrals.
- Ensure coverage of customer base in accordance with approved contact plans.
- Update and maintain all sales MIS (calls, prospects, attrition, business done, etc.).
- Maintain and update customer information on C Manager.
- Activate dormant accounts.
- Build and deepen relationships with existing Priority Customers to increase share of wallet and revenues.
- Provide professional customer service to achieve high customer satisfaction and retention.
Requirements
- Experience in Priority Banking or wealth management
- Strong sales and business development skills
- Knowledge of KYC/AML regulations
- Ability to manage high net worth customer relationships
- SCA license required
Full Job Posting
Job Overview
- Requisition Number: 53895
- Job Location: Dubai, ARE
- Global Grade: Band 7
- Work Type: Office Working
- Employment Type: Permanent
Key Responsibilities
- Strategies for Revenue generation and business development
- Business objectives and goals
- Drive the Digital Agenda
- Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue.
- Achieve the Targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions.
- Induction of all (NTB) new customers brought in by the Branches & Direct Sales team.
- Achieve “best in class” productivity in order to maximize the efficacy of the sales process.
- Achieve the budgeted cross sell targets, consistency and penetration.
- Aggressive Sales call plans to acquire large prospective customers through referrals.
- Ensure coverage of customer base in accordance with the approved contact plans.
- Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)
- Maintain and update customer information on C Manager. Accurate and timely generation of reports.
Qualifications
- Ensure KYC/AML updates, proper zero error documentation.
- Updating the C – Manager, adhering to the Contact Management Plan.
- Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.
- Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.
- Ensure full awareness of all policies relating to operational risk, sales processes, anti misselling, etc and comply with the same.
- Read, understand and comply with all provisions of the Group Code of Conduct.
- To be able to detect any suspicious transactions, Money laundering, forgeries etc
- Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures.
- Ensure all GPS standards are followed and adhered.
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
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