Associate Consultant - M365

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future.

With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology.

At the heart of our business is our people.

We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs.

Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here.

Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

Are you passionate about helping customers get the most out of Microsoft 365 and modern workplace technologies?

Do you enjoy solving complex technical challenges while delivering exceptional customer experiences?

Are you looking for an opportunity to expand your expertise across Microsoft 365, security, identity, and endpoint management solutions?

At SoftwareOne, we help organizations unlock the value of cloud and workplace technologies through consulting, support, and managed services.

We are looking for an Associate Consultant – Microsoft 365 to support customers in optimizing, managing, and troubleshooting their Microsoft 365 environments while delivering exceptional service and technical expertise.

This structure follows SoftwareOne's Job Advert Best Practice guidance by focusing on role purpose, key responsibilities, and essential skills.

As an Associate Consultant, you will work closely with customers and internal teams to support and optimize Microsoft 365 environments.

Acting as a trusted technical advisor, you will troubleshoot complex issues, provide guidance across Microsoft 365 workloads, and contribute to customer success through proactive support, collaboration, and continuous improvement.

• Investigating and resolving complex Microsoft 365 support incidents, ensuring high levels of customer satisfaction and service quality.