icims
ServiceNow Administrator
SoftwareOne
Gurugram, IND
Full-time
Mid
Hybrid
Discovered Today
ServiceNowJavaScriptFlow DesignerRESTSOAP
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ServiceNowJavaScriptFlow DesignerRESTSOAP
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SoftwareOne is a global provider of software and cloud solutions.
With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.
Our people are at the core of everything we do.
We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape.
Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.
Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.
- Are you ready to build expertise across the full ServiceNow platform without being limited to a single area?
- Ready to become a key part of a collaborative team, building in-house ServiceNow expertise?
- Want a role that offers exposure to a global organization, hands-on learning, and room to grow your career?
Practical Information Location : India, Gurgaon, Bangalore, Chennai, Hyderabad, Pune | Reports to: Team Lead ServiceNow | Team Size: 13 | Work Arrangement: Hybrid | Visa Requirements: Valid visa for India | Language Requirements: English | Learn more: softwareone.com
As our new ServiceNow Administrator, you will serve as a first point of contact for business stakeholders regarding ServiceNow platform issues and development needs.
You will ensure the secure, reliable, and efficient operation of the ServiceNow platform while driving continuous improvements.
Working closely with business and technical teams, you will translate requirements into scalable solutions , automate processes, and support integrations, upgrades, and platform governance.
Key Responsibilities
- Administer and maintain users, groups, roles, ACLs, security settings, and platform configurations
- Configure and support ITSM and CSM capabilities including Incident, Problem, Change, Service Request, Knowledge Management, portals, and case management
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