Associate, Business Process Excellence
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Key skills for this role
About the Role
TAQA Distribution seeks an Associate, Business Process Excellence to drive process improvement, Lean initiatives, and operational performance. The role involves facilitating Kaizen events, conducting process diagnostics, supporting digital transformation, and tracking value realization.
Key Skills for This Role
Responsibilities
- Support the identification, analysis, and prioritization of process improvement opportunities across end to end value streams
- Facilitate Lean improvement initiatives (Kaizen, A3, DMAIC, PDCA) from problem definition through implementation and benefits tracking
- Conduct process diagnostics, root cause analysis, waste identification, and baseline performance assessments
- Support the standardization, documentation, and optimization of core and supporting business processes
- Actively support the delivery of Lean trainings and TAQA Way deployment across functions
- Coach and support improvement initiative owners in developing charters, A3s, and implementation plans
- Track initiative progress, risks, dependencies, and value realization in coordination with the BPE team
- Contribute to change management, engagement, and communication activities linked to Lean and continuous improvement
- Support the identification and assessment of automation, RPA, AI, and digital optimization opportunities
- Contribute to process analytics, performance dashboards, and KPI monitoring (e.g. Power BI, process mining outputs)
- Assist in data analysis, reporting, and insights generation to support decision making and leadership reporting
- Support governance processes for improvement initiatives, including stage gates, approvals, and documentation
Requirements
- Bachelor's degree in Engineering, Business Administration, Operations Management, or related field
- 5 10 years of relevant experience in business process excellence, continuous improvement, operations excellence, or consulting
- Hands on experience in Lean methodologies
- Lean Six Sigma Green Belt (Black Belt preferred)
- PMP or similar certification
- Experience supporting cross functional improvement initiatives in large or complex organizations
- Exposure to digital transformation, automation, analytics, or process mining is a strong advantage
Full Job Posting
Role Purpose
- The Associate, Business Process Excellence (BPE) plays a pivotal delivery role in driving process excellence, continuous improvement, and operational performance across TAQA Distribution.
- The role supports enterprise wide Lean initiatives, process optimization, automation and analytics use cases, and capability building, in line with the TAQA Distribution Way and post merger transformation priorities.
- This position is hands on, impact driven, and highly cross functional, working closely with business units, IT & Digital, IT, People & Culture, and Strategy to translate improvement opportunities into measurable outcomes.
Key Responsibilities
- Support the identification, analysis, and prioritization of process improvement opportunities across end to end value streams.
- Facilitate Lean improvement initiatives (Kaizen, A3, DMAIC, PDCA), from problem definition through implementation and benefits tracking.
- Conduct process diagnostics, root cause analysis, waste identification, and baseline performance assessments.
- Support the standardization, documentation, and optimization of core and supporting business processes.
- Actively support the delivery of the Lean trainings and TAQA Way deployment across functions.
- Coach and support improvement initiative owners in developing charters, A3s, and implementation plans.
- Track initiative progress, risks, dependencies, and value realization in coordination with the BPE team.
- Contribute to change management, engagement, and communication activities linked to Lean and continuous improvement.
- Support the identification and assessment of automation, RPA, AI, and digital optimization opportunities in collaboration with IT and BPA CoE.
- Contribute to process analytics, performance dashboards, and KPI monitoring (e.g. Power BI, process mining outputs).
- Assist in data analysis, reporting, and insights generation to support decision making and leadership reporting.
- Support governance processes for improvement initiatives, including stage gates, approvals, and documentation.
Required Qualifications & Experience
- Bachelor’s degree in engineering, Business Administration, Operations Management, or a related field.
- 5 10 years of relevant experience in business process excellence, continuous improvement, operations excellence, or consulting.
- Hands on experience in Lean methodologies.
- Lean Six Sigma Green Belt (Black Belt preferred).
- PMP or similar certification.
- Experience supporting cross functional improvement initiatives in large or complex organizations.
- Exposure to digital transformation, automation, analytics, or process mining is a strong advantage.
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