Assistant System Technician
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Key skills for this role
About the Role
Responsible for routine maintenance and troubleshooting of security systems, requiring technical skills and effective communication for equipment support.
Key Skills for This Role
Responsibilities
- Perform routine maintenance and PPM on cameras, DVR/NVR, gate barriers, access control systems, and turnstiles
- Respond to requests and telephone calls for technical assistance and attend faulty equipment
- Assist line manager in schedule and scope during corrective maintenance
- Communicate with line manager, peers, and subordinates; provide information in written form
- Ensure We One interest is protected with customer at all times
Requirements
- Ability to follow maintenance SOPs and adhere to safety and site requirements
- Ability to respond to requests and telephone calls for technical assistance
- Ability to assist in corrective maintenance including conduiting, cabling, and terminations
- Good communication and coordination skills
Full Job Posting
Routine Maintenance / PPM
- Responsible to follow the schedule provided by the Line Manager and inspect / Clean the respective equipment to be maintained i.e., Cameras, DVR/ NVR, Gate barriers, Access Control System & Turnstiles.
- Follow the Maintenance SOP (Standard Operating Procedure), Adhere to the necessary safety and site related requirements.
Trouble Shooting / RCM
- Respond requests and telephone calls for technical assistance and attend the equipment which is faulty including but not limited to Conduiting Cabling and Terminations.
- Assist the line manager in Schedule and Scope during corrective maintenance such as faults are rectified which is under WS scope and the faults are rectified within the provided Schedule or time for repair.
Communication, Coordination & Team Work
- Encouraging and building mutual trust, respect, and cooperation with the Customer.
- Communication with LINE Manager, Peers, or Subordinates.
- Providing information to supervisors and co workers in the written form.
- Uninterrupted communication with We One office but limited in coordination of technical meetings and agenda.
- Ensure that We One interest is protected with Customer at all time.
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