Assistant Store Manager
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Key skills for this role
About the Role
Majid Al Futtaim is hiring an Assistant Store Manager for their Lifestyle operations in Jeddah. The role supports the Store Manager in daily operations, sales achievement, team management, and customer experience.
Key Skills for This Role
Responsibilities
- Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences
- Drive the Store team to deliver the highest levels of customer service at all times
- Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning
- Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets
- Manage and implement all sales promotions and brand activities
- Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments
- Ensure smooth store operations in the absence of the store manager
- Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage
Requirements
- Diploma High school certificate
- Qualification in Retail related field is an added advantage
- Minimum 4 5 years' industry experience
- Management skills
Full Job Posting
Role Summary
- The Assistant Store Manager supports the Store Manager in all aspects of day to day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellen
- The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
ROLE PROFILE
- Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.
- Drive the Store team to deliver the highest levels of customer service at all times.
- Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
- Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
- Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
- Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
- Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
- Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
Requirements
- Diploma High school certificate
- Qualification in Retail related field is an added advantage
- Minimum 4 5 years’ industry experience
- Management skills
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