Assistant Property Manager

Assistant Property Manager

ABOUT KNIGHT FRANK

ABOUT THE ROLE

RESPONSIBILITIES

• Carry out pre-tenancy works for the property portfolio, ensuring properties are in top condition for new tenants.
• Address and resolve any issues identified in check-in reports to ensure tenant satisfaction and property compliance.
• Facilitate property visits, document observations, and take necessary actions based on findings.
• Coordinate and oversee routine and reactive maintenance tasks promptly when required.
• Process and manage payment of invoices from contractors and suppliers, ensuring funds are available and documentation is accurate.
• Maintain accurate records of property details, landlord instructions, and tenancy agreement clauses on the CRM.
• Complete end-of-tenancy procedures on the CRM.
• Organise and archive files, including invoices, emails, reports, and other essential documents, for easy retrieval and compliance purposes.
• Foster positive relationships with both landlords and tenants, acting as a liaison to address concerns, answer queries, and facilitate effective communication.
• Allocate and distribute post received by the department.
• Review check-out reports, agree deductions with landlords, and negotiate with tenants.
• Be responsible for TDS claims and update TDS records.
• Update utility providers on who is responsible for payment of utilities at the start and end of tenancy.
• Book check-outs and email the check-out report to relevant parties.

SKILLS & QUALIFICATIONS

• Self-motivated and able to work independently.
• Willing to participate in team activities and support the wider team.
• Excellent communication skills to foster positive relationships.
• Strong organisational skills to manage multiple tasks, maintain accurate records, and ensure timely completion of responsibilities.
• Eager to learn and adapt in a fast-paced environment.
• Keen attention to detail to ensure accuracy in documentation, compliance with regulations, and high standards of property management.
• Competitive salary
• Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.