Assistant Outlet Manager - Mekong
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Key skills for this role
About the Role
Anantara The Palm is seeking an Assistant Outlet Manager for the Mekong restaurant. The role involves ensuring professional and profitable operations, training team members, achieving budget goals, and maintaining safety standards.
Key Skills for This Role
Responsibilities
- Ensure a professional and profitable operation within the framework of the Hotel
- Identify training needs and develop/deliver required training for department team members
- Achieve departmental budget goals by maintaining profits through increased sales revenue and efficient cost expenditure
- Accurately forecast business demands to ensure efficient staffing and food production
- Promote and support Anantara Guest Incentive programs
- Ensure efficient scheduling of Management & Team members and supervise time control system
- Train subordinate managers and supervisors in effective coaching and progressive discipline
- Maintain outlet safety and sanitation standards at all times
- Manage outlet property and facilities, conduct regular preventative maintenance inspection
- Promote positive inter departmental relations through candid communication and cooperation
- Work closely with Banqueting department to support all requested functions
- Lead by example through a hands on approach to motivate team members
Requirements
- College Diploma in Hotel Management or related field
- Previous experience in Food & Beverage/Restaurant/Outlet operations
- Passion for leadership and teamwork
- Eye for detail to achieve operational excellence
- Excellent guest service skill
Full Job Posting
Company Description
- A luxury hospitality brand for modern travellers, Anantara The Palm connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations.
Key Duties and Responsibilities
- To ensure a professional and profitable operation within the framework of the Hotel
- With the hotel training manager, identify training needs and develop and deliver the required training for department team members
- With the restaurant manager, to achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure
- To accurately forecast business demands to ensure efficient staffing & food production
- To be aware of all Anantara Guest Incentive programs, and actively promote and support these
- To ensure the efficient scheduling of Management & Team members in the outlet, and to be responsible for the accurate supervision of the team member time control system
- To train subordinate managers and supervisors in effective coaching and counseling and the correct process of progressive discipline
- To be responsible for maintaining outlet safety and sanitation standards at all times
- To be responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspection
- Promote positive inter departmental relations through candid communication and cooperation
- To work closely with the Banqueting department to support all requested functions
- Above all, to lead by example through a hands on approach to motivate our Team members to excel
Qualifications
- College Diploma in Hotel Management or related field
- Previous experience in a Food & Beverage/Restaurant/Outlet operations
- Passion for leadership and teamwork
- Eye for detail to achieve operational excellence
- Excellent guest service skill
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