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Assistant Operations Manager, In Room Dining

Atlantis The Palm
Dubai, UAE
Senior
Onsite
Discovered 3 weeks ago
In-room dining operationsHospitality operationsKPI managementTraining and coachingBusiness acumenP&L understanding
Free

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In-room dining operationsHospitality operationsKPI management
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About Atlantis The Palm

Atlantis, The Palm is a luxury hospitality resort operated by Kerzner International in Dubai.

The resort includes 1,544 rooms, suites, and signature suites, along with restaurants, a waterpark, an aquarium, and marine experiences.

The resort has more than 6,000 colleagues representing 129 nationalities.

About the Role

The Assistant Operations Manager will assist the Restaurant General Manager in achieving high operational and quality standards.

The role focuses on departmental KPIs across guest experience, people, product, and profit.

The successful candidate will engage and motivate colleagues through training, coaching, and strong communication.

The role includes oversight of departmental profitability.

About You

  • Minimum five years of relevant beach bar experience or other experience related to the field is required.
  • Previous international exposure with five-star hotel experience is preferred.
  • A solid understanding of business acumen and overall P&L is essential.

Benefits

  • The employer offers a competitive tax-free salary paid in UAE dirhams.
  • Benefits include food and beverage privileges, discounted rates at Kerzner properties, health insurance with dental coverage, annual flights home, life insurance, and an incentive program.
  • Colleagues have access to training, career mobility, and internal growth opportunities across the Kerzner portfolio.

Responsibilities

  • Assist the Restaurant General Manager in maintaining the highest operational and quality standards.
  • Drive departmental KPIs across guest, people, product, and profit priorities.
  • Engage and motivate colleagues through training and coaching.
  • Maintain strong communication across the department and operations.
  • Oversee the profitability of the department.

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