Assistant Manager - Training
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Key skills for this role
About the Role
Danube Group is seeking an Assistant Manager – Training to design, coordinate, and deliver learning and development initiatives across the organization.
Key Skills for This Role
Responsibilities
- Design, develop, and implement training programs aligned with organizational goals and competency requirements
- Conduct Training Needs Analysis (TNA) to identify skill gaps and development opportunities across departments
- Design and deliver sales training programs for showroom teams covering product knowledge, customer engagement, selling techniques, upselling, cross selling, and objection handling
- Develop training calendars, learning roadmaps, and capability building initiatives
- Deliver training sessions, workshops, inductions, and seminars using classroom, virtual, and blended learning methodologies
- Create and maintain training materials, presentations, SOPs, manuals, assessments, and learning documentation
- Coordinate and manage e learning initiatives and digital learning platforms/LMS
- Evaluate training effectiveness through feedback, assessments, KPIs, and post training performance analysis
- Monitor employee participation, learning progress, and training completion records
- Provide coaching and support to employees and department managers to ensure effective learning transfer
- Collaborate with business leaders, department heads, sales teams, and product teams to identify training priorities
- Prepare periodic MIS reports and dashboards on training effectiveness, participation, and ROI
Requirements
- Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related field
- 5–8 years of experience in Learning & Development, Corporate Training, or Organizational Development
- Experience in conducting sales training for showroom/retail sales teams
- Experience in designing and delivering behavioral, functional, and soft skills training programs
- Strong presentation, communication, stakeholder management, and content creation skills
- Proficiency in MS Office, Canva, PowerPoint, and video/content creation tools
Full Job Posting
Job Summary
- The Assistant Manager – Training will be responsible for planning, designing, coordinating, and delivering learning and development initiatives across the organization.
- The role aims to enhance employee competencies, improve performance, and support business objectives through structured training programs, digital learning solutions, and employee development initiatives.
- The role also supports employee engagement activities through creative communication content, learning campaigns, and multimedia development.
Key Responsibilities
- Design, develop, and implement training programs aligned with organizational goals and competency requirements.
- Conduct Training Needs Analysis (TNA) to identify skill gaps and development opportunities across departments.
- Design and deliver sales training programs for showroom teams covering product knowledge, customer engagement, selling techniques, upselling, cross selling, and objection handling.
- Develop training calendars, learning roadmaps, and capability building initiatives.
- Deliver training sessions, workshops, inductions, and seminars using classroom, virtual, and blended learning methodologies.
- Create and maintain training materials, presentations, SOPs, manuals, assessments, and learning documentation.
- Coordinate and manage e learning initiatives and digital learning platforms/LMS.
- Evaluate training effectiveness through feedback, assessments, KPIs, and post training performance analysis.
- Monitor employee participation, learning progress, and training completion records.
- Provide coaching and support to employees and department managers to ensure effective learning transfer.
- Collaborate with business leaders, department heads, sales teams, and product teams to identify training priorities and align learning initiatives with business needs.
- Prepare periodic MIS reports and dashboards on training effectiveness, participation, and ROI.
Qualifications & Experience
- Bachelor’s Degree in Human Resources, Business Administration, Psychology, or a related field.
- 5–8 years of experience in Learning & Development, Corporate Training, or Organizational Development.
- Experience in conducting sales training for showroom/retail sales teams, with a strong focus on product knowledge, customer experience, sales techniques, and driving business performance.
- Experience in designing and delivering behavioral, functional, and soft skills training programs.
- Professional certifications in Training, Learning & Development, Instructional Design, or Facilitation will be an added advantage.
- Strong presentation, communication, stakeholder management, and content creation skills.
- Proficiency in MS Office, Canva, PowerPoint, and video/content creation tools will be preferred.
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