Assistant Manager - Sales - Jumeirah Beach Hotel

Job Description

About Jumeirah Beach Hotel

About The Job

Assistant Manager - Sales

Jumeirah Beach Hotel

• .
• The main duties and responsibilities of this role include:
• Assist all leads which are delegated to the team and to yourself within the required months of responsibility.
• Respond promptly to group and event inquiries, providing customized proposals that align with client requirements and hotel standards.
• Negotiate rates, terms, and conditions to secure group and event bookings.
• Maintain follow-ups to ensure timely conversion of leads.
• Provide frequent feedback to DOSM on active leads ensuring there is a clear understanding of business on the books and potential conversions.
• Ensure accurate database management and tracking of activities and information through active in Delphi, meeting companies data standards.
• Join team members (Sales Managers/Executives) on-site inspections, internal meetings and support the team in “problem solving” to understand challenges within the group sales team and to lead by example
• Work with the proactive sales team to engage in feedback regarding partners and other business opportunities.
• Participate in MICE Sales and strategy meetings to align group sales efforts with overall hotel objectives.
• Maintain service level agreement standards for internal relationships and ensure customer service is maintained at an excellent level.
• Ensure all systems, policies and procedures (SOP) are in place for effective selling
• Engage with guests and customers within the hotel, at client events, industry gatherings and other social functions
• Conducts site inspection effectively and professionally with thorough knowledge of clients’ needs and hotel products.
• Target to be met on revenue, conversion and BDRC levels.
• Works closely with the Proactive group Sales team and Revenue Team.
• Collaborate with the Revenue Management Team to ensure group pricing aligns with hotel revenue goals.
• Meets with the Events Management Team on a regular basis to ensure that all event files are seamlessly handed over.
• Have excellent product knowledge including function space, audio-visual equipment, capacities, guest room inventory, room rates and menus.
• Attend the required SBU meetings/Revenue meetings
• Be responsible for good BDRC and Meeting scope scores in event planning and service delivery.
• To ensure that Jumeirah standards are adhered to.

About You

• The ideal candidate for this position will have the following experience and qualifications:
• High-school Degree from an accredited institution is required
• Bachelors Degree or Masters from an accredited University is essential
• 5 to 8 years of sales experience with an international hospitality company
• Knowledge of Outlook, Microsoft Office and PowerPoint
• Commercially (targets and results) focused
• Negotiating and relationship-building skills
• Ability to interact with different groups of diverse needs
• Experience working in a multi-cultural environment
• Strong communication and interpersonal skills
• Proficien cy in English and knowledge of additional language

About The Benefits

Benefits Include

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)

Job Details

About The Company

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