oracle
Assistant Manager Sales
Hilton
Guwahati, IND
Full-time
Manager · 1+ years experience
Onsite
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As a Coordinator - Events / Marcom / Sales, you’re not just supporting event delivery/sales lead development perspectives – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
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Responsibilities
- Here’s what you’ll do during a typical day:
- Communication & Client Engagement: Communicate effectively with clients, vendors, and internal teams to ensure smooth project execution.
- Customer Service: Deliver exceptional service to guests and clients, ensuring satisfaction throughout the event or campaign lifecycle.
- Project Coordination: Assist in planning and executing events and marketing projects, managing timelines and logistics.
- Market Research: Conduct research to identify customer preferences, market trends, and competitive insights.
- Budget Support: Help manage budgets, track expenses, and ensure cost-effective execution.
- Digital Marketing: Support online campaigns and create engaging content for social media and digital platforms.
- Sales Support: Assist the sales team with proposals, client negotiations, and promotional activities.
- Vendor & Stakeholder Relations: Maintain strong relationships with external partners to ensure quality and reliability.
- Problem-Solving: Address issues promptly during planning and execution phases.
- Performance Analysis: Evaluate the success of campaigns and events using data and KPIs.
- Team Collaboration: Work cross-functionally with departments to align efforts and achieve goals.
- Innovation & Adaptability: Stay current with industry trends and apply innovative approaches.
- Technical Tools: Use hotel systems such as Delphi, Salesforce, OnQ, and Market Planner Survey tools effectively.
- Here’s what you’ll do during a typical day: - Communication & Client Engagement: Communicate effectively with clients, vendors, and internal teams to ensure smooth project execution. - Customer Service: Deliver exceptional service to guests and clients, ensuring satisfaction throughout the event or campaign lifecycle. - Project Coordination: Assist in planning and executing events and marketing projects, managing timelines and logistics. - Market Research: Conduct research to identify customer preferences, market trends, and competitive insights. - Budget Support: Help manage budgets, track expenses, and ensure cost-effective execution. - Digital Marketing: Support online campaigns and create engaging content for social media and digital platforms. - Sales Support: Assist the sales team with proposals, client negotiations, and promotional activities. - Vendor & Stakeholder Relations: Maintain strong relationships with external partners to ensure quality and reliability. - Problem-Solving: Address issues promptly during planning and execution phases. - Performance Analysis: Evaluate the success of campaigns and events using data and KPIs. - Team Collaboration: Work cross-functionally with departments to align efforts and achieve goals. - Innovation & Adaptability: Stay current with industry trends and apply innovative approaches. - Technical Tools: Use hotel systems such as Delphi, Salesforce, OnQ, and Market Planner Survey tools effectively.
Qualifications
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
- In addition, this role requires the following minimum qualifications:
- At least 1 year of experience in a hotel sales admin/coordinator role preferred.
- Diploma or degree in Marketing, Hospitality, Communications, or related field.
- Strong verbal and written communication skills.
- Experience in customer service, event coordination, or marketing preferred.
- Proficiency in Microsoft Office and hotel/event management software.
- Creative mindset with attention to detail.
- Ability to multitask and manage time effectively.
- Analytical thinking and data-driven decision-making.
- Team player with a proactive attitude and problem-solving skills.
- Familiarity with digital marketing tools and CRM platforms is a plus.
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. In addition, this role requires the following minimum qualifications: - At least 1 year of experience in a hotel sales admin/coordinator role preferred. - Diploma or degree in Marketing, Hospitality, Communications, or related field. - Strong verbal and written communication skills. - Experience in customer service, event coordination, or marketing preferred. - Proficiency in Microsoft Office and hotel/event management software. - Creative mindset with attention to detail. - Ability to multitask and manage time effectively. - Analytical thinking and data-driven decision-making. - Team player with a proactive attitude and problem-solving skills. - Familiarity with digital marketing tools and CRM platforms is a plus.
About Hilton
Hospitality & Tourism10,001+Founded 1919
Hilton is a global hospitality company that manages, franchises and leases hotels and resorts across a portfolio of brands.
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