Assistant Manager - Master Communities Compliance - Dubai Holding Community Management

About Dubai Holding Community Management

Role Purpose

Key Responsibilities

• Ensure compliance with RERA regulations and UAE laws
• Supervise the development and review of operational processes and procedures in accordance with RERA regulations
• Conduct internal audits to ensure quality, risk management, and procedural compliance
• Ensure Registration of projects in Mollak as per RERA guidelines
• Coordinate with the Mollak IT team to ensure timely resolution of system-related issues and maintain seamless platform functionality
• Oversee the preparation and timely submission of reports to management and authorities
• Supervise performance, quality, and satisfaction surveys, including bid evaluations
• Manage registration of professionals and specialists in the Mollak system
• Handle and close landlord complaints from RERA in a timely and appropriate manner
• Provide trainings on RERA regulations and procedures to employees
• Manage escalations received from RERA by coordinating with internal team members to ensure timely and effective resolution
• What we’re looking for:
• Bachelor’s degree in business administration or a similar field
• Minimum of 5-7 years of experience in a similar field (community management, property management, customer service)
• Project Management skills
• Proficiency in MS Office
• Project management skills
• Effective interpersonal and communication skills
• Problem-Solving and Decision-Making
• Time management, priority setting, and organizational skills
• About the Benefits:
• At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues.
• Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment.
• We strongly believe in creating an empowered Internal workforce that will help us build a connected city for tomorrow.
• We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.