Assistant Manager
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Key skills for this role
About the Role
Nestle seeks an Assistant Manager for customs clearance and shipment operations in Jeddah on a 6-month temporary contract. The role involves managing end-to-end customs clearance, shipment coordination, documentation, broker management, and compliance with regulatory requirements.
Key Skills for This Role
Responsibilities
- Monitor and extract new shipments from internal platforms such as DBS, M&M, and in transit email updates daily
- Segregate shipments among clearing brokers based on shipment category, business needs, destination, and urgency
- Coordinate new shipment handover to brokers and ensure required documentation is received and actioned on time
- Send pre arrival notifications to warehouse teams across all DCs to ensure readiness for inbound shipments
- Track shipment arrival status with warehouse teams and brokers to ensure shipments are received and goods receipted correctly
- Perform daily checks through FASAH reports to confirm shipment clearance status and readiness for sale
- Verify SFDA shipment status and coordinate with SFDA inspectors for sample collection
- Manage shipment related quality issues such as rusted or damaged containers by coordinating with shipping lines, quality teams, IMS, and brokers
- Update sea shipment tracker files, PO sheets, SFDA tracking sheet, and other operational reports
- Lead daily DOR meetings with clearing agents to review shipment status and pending actions
- Monitor clearing agent delivery and operational performance on a daily basis
- Coordinate export shipments from Saudi warehouses to other OPCs
Requirements
- Minimum 2 years of experience in customs clearance or supply chain
- Bachelor's degree in Business or any other related field
- Excellent communication skills
- Very good in Excel
- Previous experience with SAP system is preferred
- Strong stakeholder management skills
Full Job Posting
Position Summary
- Responsible for managing end to end customs clearance, shipment coordination, documentation control, broker management, authority follow up, warehouse coordination, and operational reporting.
- Ensure smooth import/export clearance, timely goods receipt, compliance with regulatory requirements, and continuous improvement of shipment lead time and service performance.
Key Responsibilities
- Monitor and extract new shipments from internal platforms such as DBS, M&M, and in transit email updates on a daily basis.
- Segregate shipments among clearing brokers based on shipment category, business needs, destination, and urgency.
- Assign shipment categories and share required shipment details with relevant clearing agents.
- Coordinate new shipment handover to brokers and ensure required documentation is received and actioned on time.
- Manage virtual destination requests in coordination with DSP team and communicate container destination details to clearing agents.
- Send pre arrival notifications to warehouse teams across all DCs to ensure readiness for inbound shipments.
- Track shipment arrival status with warehouse teams and brokers to ensure shipments are received, arrived, and goods receipted correctly.
- Check and share air and road shipment emails, including required shipping documents such as packing lists and sea waybills when needed.
- Perform daily checks through FASAH reports to confirm shipment clearance status and readiness for sale.
- Follow up with warehouse teams on shipments under Q block status and review related reports such as Iqbal Report.
- Verify SFDA shipment status to determine whether items are released, under review, or require further action.
- Ensure warehouse teams receive items under Q block status when SFDA release is still pending.
Requirements
- Minimum 2 years of experience in customs clearance or supply chain.
- Bachelor's degree in Business or any other related field.
- Excellent communication skills.
- Very good in Excel.
- Previous experience with SAP system is preferred.
- Strong stakeholder management skills.
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