Assistant Manager, Customs Clearance

Role Overview

Key Responsibilities

• Manage import and export shipments from arrival through final clearance and goods receipt.
• Coordinate clearing agents and ensure shipment documents are shared in advance.
• Track shipment status, warehouse receipt, customs clearance, and delivery progress.
• Check FASAH shipment readiness and clearance status.
• Coordinate with SFDA, brokers, Quality, and Warehouse teams on pending releases or inspections.
• Support sample collection, laboratory testing, and related payment follow-up.
• Resolve damaged or rusted container issues with relevant stakeholders.
• Maintain shipment, SFDA, container, transportation, purchase order, and delivery-plan trackers.
• Monitor in-yard containers to reduce demurrage and detention.
• Follow up on missing documents and blockers with Finance, Tax, Warehouse, DSP, Quality, IMS, and other teams.
• Lead daily operational reviews with clearing agents and monitor broker performance.
• Track lead-time KPIs, delays, demurrage, detention, service performance, exports, and cross-market shipments.

Requirements

• Bachelor's degree in Business, Supply Chain, Logistics, or a related field.
• Minimum two years of experience in customs clearance, logistics, or supply chain operations.
• Knowledge of import/export procedures and customs documentation.
• Experience with clearing agents, warehouses, and regulatory authorities.
• Strong communication, stakeholder-management, organizational, and follow-up skills.
• Very good Microsoft Excel skills and the ability to manage multiple priorities.
• SAP experience is preferred.

Preferred Profile

• Experience in FMCG, customs clearance, freight forwarding, import/export, logistics, shipping, supply chain operations, SFDA coordination, or broker management is highly considered.

Work Location

• Jeddah, Saudi Arabia.

Contract Duration

• Six months; temporary assignment.