Assistant Key Account Manager – KSA

Role Overview

Key Responsibilities

• Deliver the Customer Business Plan and identify corrective actions for performance gaps.
• Manage selling, negotiation, pricing, order placement, delivery coordination, and customer administration.
• Build customer relationships and identify opportunities for incremental growth.
• Manage trade terms and trade spend, including forecasts, accruals, claims, disputes, and payments.
• Monitor Perfect Store execution and coordinate with field sales.
• Plan promotions, evaluate promotional investment returns, and manage related commercial conditions.
• Support promotional planning and the S&OP cycle.
• Coordinate with operations on stock levels, claims, stock rotation, and product availability.
• Collaborate on forecasts, budgets, channel strategy, and performance improvement plans.
• Support capability building, onboarding, development, and commercial improvement initiatives.

Qualifications and Experience

• Proven customer-facing account management, sales, or key account management experience in FMCG is required.
• Strong commercial negotiation and customer management experience is required.
• Experience working across business functions and managing competing priorities is required.
• Experience with Nahdi is highly preferred.
• Pharmacy business or channel experience is required or strongly preferred in the source.
• Beauty and Personal Care, Home Care, Food, or Refreshment category experience is advantageous.
• Strong understanding of trade promotions, customer business planning, forecasting, and commercial performance is required.
• High business and financial acumen is required.

Key Skills

• Key account management, customer relationship management, selling, influencing, negotiation, trade promotion management, channel strategy, stakeholder management, sales forecasting, S&OP coordination, data analysis, problem solving, and results orientation.

Workplace

• The source provides a Jeddah, Saudi Arabia location but does not explicitly state a workplace arrangement.