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Assistant Manager Banquet & Outside Catering

Le Méridien Hotels & Resorts
Lusail, QAT
Full Time
Manager
Onsite
2 weeks ago
Banquet OperationsEvent SetupStaff SupervisionCustomer ServiceTrainingSafety Compliance
Free

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Banquet OperationsEvent SetupStaff Supervision
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Position Summary

  • Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies.
  • Communicate with guests, other employees, or departments to ensure guest needs are met.
  • Respond to and try to fulfill any special banquet event arrangements.
  • Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.
  • Inspect and maintain table set ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems.
  • Document pertinent information in appropriate department logbook.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
  • Develop and maintain positive working relationships with others, and support team to reach common goals.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

Preferred Qualifications

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 1 year of related work experience.
  • Supervisory Experience: At least 1 year of supervisory experience.
  • License or Certification: None

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