Assistant Director of Housekeeping
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Key skills for this role
About the Role
City Centre Rotana Doha seeks an Assistant Director of Housekeeping to lead the housekeeping department and ensure impeccable cleanliness standards. The role requires a college degree, at least three years of management experience in hotel housekeeping, and fluency in English.
Key Skills for This Role
Responsibilities
- Inspect work to ensure proper standards of cleanliness and revise work schedules depending on operation and occupancy
- Supervise periodic cleaning tasks and ensure proper records are kept, inspect rooms and public areas
- Recommend rooms that need spring cleaning or maintenance in coordination with Engineering and Front Office
- Coordinate repairs and maintenance with Engineering and ensure proper records for rooms
- Determine discards of linen, towels, blankets and other worn out items and recommend new purchases
- Ensure that uniforms are proper and order new uniforms as needed
- Keep open channel of communication with subordinates and superiors on a daily basis
Requirements
- College/university degree graduate
- At least three years previous management experience within Housekeeping Department of a hotel
- Fluency in both written and spoken English
- Knowledge of Micros/Opera and administration/organizational computer literacy
- Self motivator, flexible and creative
Full Job Posting
Job Description
- We are seeking passionate and dynamic guest focused Housekeeping professionals who pride themselves on delivering extraordinary customer service and providing creative solutions to guests.
Key Responsibilities
- Inspect work to ensure proper standards of cleanliness and revise work schedules depending on the operation and occupancy
- Supervise periodic cleaning tasks and ensure proper records are kept, inspect rooms and public areas and point out areas for improvement
- Recommend rooms that need spring cleaning or maintenance in coordination with Engineering and Front Office
- Coordinate repairs and maintenance with Engineering and ensure that proper records are kept for rooms as in a Room History record
- Determine discards of linen, towels, blankets and all other worn out items and recommend new purchases as and when needed
- Ensure that uniforms are proper and order new uniforms as and when needed
- Keep an open channel of communication with subordinates and superiors on a daily basis
Education, Qualifications & Experiences
- College / university degree graduate
- At least three years previous management experiences within the Housekeeping Department of a hotel
- Fluency in both written and spoken English
- Additional language skills would be a definite benefit
- Knowledge of Micros / Opera coupled with administration and organizational computer literacy skills
Knowledge & Competencies
- Understanding the Business
- Influencing Outcomes
- Planning for Business
- Team Building
- Valuing Diversity
- Leading People
- Adaptability
- Drive for Results
- Customer Focus
- Managing Operations
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