Assistant Boutique Manager
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Key skills for this role
About the Role
Vacheron Constantin seeks an Assistant Boutique Manager to oversee daily boutique operations, drive sales performance, and ensure exceptional customer service in Riyadh. The role involves managing a small store or multiple departments, developing customer contact plans, and resolving queries.
Key Skills for This Role
Responsibilities
- Supervise daily operations to achieve sales performance goals
- Manage a small store or multiple departments, overseeing staff and resources
- Develop and implement customer contact plans to engage potential customers
- Serve as primary point of contact for customer queries and complaints
- Identify products or services that best meet customer needs
- Record and process custom or special orders, coordinating with teams
- Provide advanced product and service information to customers
- Demonstrate product features and attributes
- Respond promptly to basic issue escalations
- Enhance personal capabilities through training and development
Requirements
- Experience in luxury retail or boutique management
- Strong sales and customer service skills
- Ability to manage a small store or multiple departments
- Excellent communication and interpersonal skills
Full Job Posting
Mission
- Ensure sale of products through direct customer contact to achieve sales targets and enhance customer satisfaction.
How Will You Make an Impact?
- Supervise daily operations to achieve sales performance goals.
- Manage a small store or multiple departments, overseeing staff and resources.
- Develop and implement customer contact plans to communicate product launches.
- Serve as primary point of contact for customer queries and complaints.
- Identify products or services that best meet customer needs.
- Record and process custom or special orders, coordinating with teams.
- Provide advanced product and service information.
- Set clear objectives for each sales interaction.
- Demonstrate product features and attributes.
- Respond promptly to basic issue escalations.
- Enhance personal capabilities through training and coaching.
- Maintain up to date knowledge of technology, regulations, and best practices.
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