Area Supervisor
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Key skills for this role
About the Role
An Area Supervisor ensures cleanliness by supervising Soft Services operations, managing staff, conducting training, and maintaining safety and communication.
Key Skills for This Role
Responsibilities
- Provide a clean, well maintained airport by supervising the Soft Services operation
- Lead a team of employees in the allocated zone
- Supervise daily activities of Custodian staff and Operational Team Leaders
- Identify problem areas and formulate solutions
- Conduct continual inspections to determine overall level of cleanliness; perform follow up
- Strive to prevent accidents within the department
- Oversee inventory, purchasing, disbursement, and cost control for cleaning supplies, machines, and equipment
- Schedule and supervise all rotational and special cleaning programs as required
- Meet and exceed client expectations by ensuring department provides excellent service and teamwork
- Conduct trainings on a regular basis
- Maintain safe working conditions within department and airport
- Maintain open line of communication with appropriate managers
Requirements
- Experience in supervising soft services or cleaning operations
- Leadership and motivational skills
- Ability to conduct inspections and ensure cleanliness standards
- Knowledge of inventory and cost control for cleaning supplies
Full Job Posting
Main Purpose
- An Area Supervisor will achieve the highest quality of cleanliness by directing and coordinating the Soft Services operation in accordance with the standards and policies of FMM.
Accountabilities
- Provides a clean, well maintained airport by supervising the Soft Services operation.
- Leading a team of around employees in the allocated zone.
- Supervise the daily activities of the Custodian staff and Operational Team Leaders.
- Identify problem areas and formulate solutions.
- Conduct continual inspections to determine overall level of cleanliness; performs follow up.
- Strive to prevent accidents within the department.
- Oversee inventory, purchasing, disbursement, and cost control for cleaning supplies, machines, and equipment.
- Schedule and supervise all rotational and special cleaning programs as required.
- Meet and exceed client expectations by ensuring department provides excellent service and teamwork.
- Conduct trainings on a regular basis.
- Maintains safe working conditions within department and airport.
- Maintain open line of communication with appropriate managers.
Operational
- Utilize leadership skills and motivational techniques in order to maximize employee productivity and satisfaction of team members.
- Interview, hire, develop, conduct performance evaluations, resolve problems, and recommend discipline and/or termination for staff members.
- Keep managers fully informed of all problems or matters of significance.
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.
- Maintain a favorable working relationship with all other company employees and stakeholders.
- Adheres to company policies and procedures.
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