Area Supervisor
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Key skills for this role
About the Role
Supervise Soft Services operations, ensure cleanliness, manage inventory, conduct training, and maintain safety while leading a team in a cooperative environment.
Key Skills for This Role
Responsibilities
- Achieve the highest quality of cleanliness by directing and coordinating the Soft Services operation in accordance with standards and policies
- Provide a clean, well maintained airport by supervising the Soft Services operation
- Lead a team of employees in the allocated zone
- Supervise the daily activities of Custodian staff and Operational Team Leaders
- Identify problem areas and formulate solutions
- Conduct continual inspections to determine overall level of cleanliness; perform follow up
- Strive to prevent accidents within the department
- Oversee inventory, purchasing, disbursement, and cost control for cleaning supplies, machines, and equipment
- Schedule and supervise all rotational and special cleaning programs as required
- Meet and exceed client expectations by ensuring department provides excellent service and teamwork
- Conduct trainings on a regular basis
- Maintain safe working conditions within department and airport
Requirements
- Experience in supervising soft services or cleaning operations
- Leadership and motivational skills to maximize employee productivity
- Ability to conduct inspections and perform follow up
- Knowledge of inventory, purchasing, disbursement, and cost control for cleaning supplies
- Ability to schedule and supervise rotational and special cleaning programs
- Strong communication and interpersonal skills
Full Job Posting
Main Purpose
- An Area Supervisor will achieve the highest quality of cleanliness by directing and coordinating the Soft Services operation in accordance with the standards and policies of FMM.
Accountabilities
- Provides a clean, well maintained airport by supervising the Soft Services operation.
- Lead at team of around employees in the allocated zone.
- Supervise the daily activities of the Custodian staff and Operational Team Leaders.
- Identify problem areas and formulate solutions.
- Conduct continual inspections to determine overall level of cleanliness; performs follow up.
- Strive to prevent accidents within the department.
- Oversee inventory, purchasing, disbursement, and cost control for cleaning supplies, machines, and equipment.
- Schedule and supervise all rotational and special cleaning programs as required.
- Meet and exceed client expectations by ensuring department provides excellent service and teamwork.
- Conduct trainings on a regular basis.
- Maintains safe working conditions within department and airport.
- Maintain open line of communication with appropriate managers.
Operational
- Utilize leadership skills and motivational techniques in order to maximize employee productivity and satisfaction of team members.
- Interview, hire, develop, conduct performance evaluations, resolve problems, and recommend discipline and/or termination for staff members.
- Keep managers fully informed of all problems or matters of significance.
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.
- Maintain a favorable working relationship with all other company employees and stakeholders.
- Adheres to company policies and procedures.
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