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Area Manager

Majid Al Futtaim
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered Yesterday
Retail operationsMulti-site leadershipP&L managementPeople leadershipStore performance managementCommercial performance analysis
Free

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Key skills for this role

Retail operationsMulti-site leadershipP&L management
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Role Summary

Lead a defined group of retail stores and hold Store Managers accountable for consistent commercial performance, operational excellence, and customer experience.

Own area-level P&L delivery and performance across sales, margin, waste, cost, profitability, service quality, freshness, availability, hygiene, and food safety.

Leadership and Execution

  • Lead, coach, and hold Store Managers accountable for area priorities, balanced scorecard targets, and execution standards.
  • Translate country and division plans into clear store actions covering commercial, operational, people, and customer priorities.
  • Maintain leadership visibility through store visits, performance reviews, and timely follow-up on gaps and risks.
  • Build a culture of ownership, compliance, collaboration, and continuous improvement across the area.

Commercial and Store Operations

  • Own area P&L delivery, including sales, margin, waste, shrinkage, staff cost, operating expenses, and profitability.
  • Ensure stores execute merchandising, promotions, assortment, availability, inventory, and display standards.
  • Drive freshness across fresh food and short-life categories through rotation, date-code control, replenishment discipline, and waste reduction.
  • Use commercial, stock, margin, shrinkage, and customer data to identify gaps and agree corrective actions.

Requirements

  • Bachelor’s degree in Business, Management, Retail Management, or a related field.
  • Minimum 8 years of retail experience, including at least 3 years in a senior store, area, or multi-site leadership role.
  • Proven experience managing store performance, people leadership, P&L accountability, customer service, and operational standards.
  • Build Store Manager capability through clear objectives, regular coaching, feedback, and performance conversations.
  • Drive engagement and motivation by ensuring frontliners are listened to, supported, and followed up with action.
  • Manage performance improvement plans with clear expectations, documentation, timelines, and close coaching.

What We Offer

  • Join a regional market leader focused on creating great moments and experiences.
  • Work in a friendly environment with positive collaboration and a future-focused culture.
  • Work with more than 45,000 diverse and talented colleagues guided by a leadership model.

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