Application Production Support Executive-Middleware

Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: Application Production Support Executive – Middleware Position: Application Production Support Executive – Middleware Experience: 2 - 5 Years Category: IT Infrastructure Main location: Chennai Position ID: J0626-2087 Responsibilities Direct Responsibilities • Provide technical support to system and application related issues on the respective WINDOWS/ Linux environments used by the different domains in Wealth Management. • UNIX shell scripting/ PowerShell/ Python knowledge to automate the server/service/process restarts and other day-to-day activity. • Basic knowledge on Autosys (i.e – create new job’s/Modify the existing Job’s). • Good knowledge on oracle SQL/PLSQL • Good knowledge on cloud technologies • Review and create application Support knowledge articles. • Ensure all production deliverables are aligned with bank standards and best practices. • Strong knowledge on batch processing and to support production incidents. • Analyzing system logs and identifying potential issues with infrastructure and Application related issues. • Will be working in 24/7 production support (i.e Shifts/Weekend/Public holiday) • Will be working working only from office • Service monitoring, alerting, reporting and continuous improvement of the service quality and availability. • Strong Knowledge in ITIL process Contributing Responsibilities Technical & Behavioral Competencies Qualification & Experience: • Total 3+ years of IT experience working in IT infrastructure and application support with good mix of experience as given • 3+ years on Linux, Windows, Middleware [WAS/Tomcat], SQL, Production Support. Mandatory • Strong critical thinker with problem solving approach. • Good written and oral communication skills • Should have hands on experience on Linux, Windows Server Administration. • Should have hands on experience in Middleware technologies • Strong understanding on batch process & autosys. • Good understanding in CICD tools • Good understanding on ITIL practices. Good to have. • Basic understanding on networking and Storage. • Knowledge in oracle, MS SQl database • SFTP, AXWAY CFT, MQ, Ansible, Docker, Jenkins, Bitbucket , ELK, Knowledge on Cloud. Specific Qualifications: Skills Referential (Required knowledge, skills and abilities) Technical Skills: o Linux o Middleware o Sql o Production support Behavioral Skills: o Critical thinking o Communication skills - oral & written o Ability to share / pass on knowledge o Personal Impact / Ability to influence Education Level: Bachelor Degree or equivalent Location: Chennai Life at CGI: It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons Come join our team, one of the largest IT and business consulting services firms in the world.