Application Functional Specialist
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Key skills for this role
About the Role
Provide operational support for Oracle applications, manage user accounts, ensure compliance with IT policies, and possess strong ERP expertise and problem-solving skills.
Key Skills for This Role
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Overview
Provide day-to-day operational support for Oracle applications, including Inventory/Warehouse Management, Purchasing & Advanced Procurement, Enterprise Asset Management, HRMS, and custom modules.
Support system testing, UAT, solution reviews, and manage change requests for bug fixes and enhancements.
Handle user account management for Oracle ERP and ensure appropriate access, security, documentation, and training.
Support all company applications, ensuring optimal usage and user adoption.
Collaborate with business teams to improve processes, recommend system functionalities, and conduct workshops for cross-functional issues.
Monitor application usage, identify improvements, and implement system enhancements with proper business justification.
Coordinate with vendors and external consultants for issue resolution and system updates.
Manage small to medium IT projects from requirements gathering to execution in line with company policies.
Ensure compliance with IT policies, including ITIL (Change, Incident, Problem Management) and project management standards.
Maintain system knowledge, track new developments, and enhance system value to the business.
Act as the focal point for ERP/ISO audits, including documentation and corrective actions.
Provide advanced onsite and remote support for all company applications and related systems.
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