AMI System Operator
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Key skills for this role
About the Role
Madre Integrated Engineering seeks an AMI Systems Specialist to support Advanced Metering Infrastructure operations in Doha. The role involves monitoring and managing AMI systems, troubleshooting connectivity and data flow issues, and coordinating with IT and field teams.
Key Skills for This Role
Responsibilities
- Monitor and manage AMI systems including Head End System (HES), Meter Data Management (MDM), and communication networks
- Identify, troubleshoot, and resolve AMI issues related to connectivity, data flow, and system performance; escalate complex issues to vendors or higher support levels as required
- Analyze AMI operational data and generate system performance reports; maintain system logs, incident records, and documentation
- Coordinate with IT, metering, telecom, and field teams to ensure system reliability and support configuration updates and minor enhancements
- Ensure compliance with ISO, ISMS, BCMS, and cybersecurity policies; adhere to corporate HSE and operational procedures
Requirements
- Bachelor's Degree in Electrical Engineering, Information Technology, or related discipline
- Minimum 4 years of experience in AMI system monitoring, MDM/HES operations, or similar utility environments
- Strong knowledge of smart metering technologies, AMI communication protocols, and network troubleshooting
- Strong analytical, reporting, and documentation skills
- Good communication and teamwork abilities
- Proficient in English (Arabic is preferred)
Full Job Posting
Overview
- We are looking for an AMI Systems Specialist to support Advanced Metering Infrastructure operations, ensuring reliable communication, system availability, and data integrity between field meters and central systems.
Responsibilities
- Monitor and manage AMI systems including Head End System (HES), Meter Data Management (MDM), and communication networks
- Identify, troubleshoot, and resolve AMI issues related to connectivity, data flow, and system performance; escalate complex issues to vendors or higher support levels as required
- Analyze AMI operational data and generate system performance reports; maintain system logs, incident records, and documentation
- Coordinate with IT, metering, telecom, and field teams to ensure system reliability and support configuration updates and minor enhancements
- Ensure compliance with ISO, ISMS, BCMS, and cybersecurity policies; adhere to corporate HSE and operational procedures
Requirements
- Bachelor's Degree in Electrical Engineering, Information Technology, or related discipline
- Minimum 4 years of experience in AMI system monitoring, MDM/HES operations, or similar utility environments
- Strong knowledge of smart metering technologies, AMI communication protocols, and network troubleshooting
- Strong analytical, reporting, and documentation skills; good communication and teamwork abilities
- Proficient in English (Arabic is preferred)
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