AMBULATORY CARE REPRESENTATIVE II
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Key skills for this role
About the Role
Receives, registers and confirms patient s visit. Processes all paperwork related to patient appointments and admissions. Essential Responsibilities and Duties 1.
Key Skills for This Role
Responsibilities
- Register and confirm patient visits
- Process all paperwork related to patient appointments and admissions
- Register financial letters from various sources
- Enter patient referrals, faxes, telexes, and mails in the computer
- Greet patients, employees, and visitors
- Update patient bio data and contact information
- Perform appointment services and admission functions
- Answer telephone calls, convey messages, sort and distribute mail
- Follow hospital policies and procedures
Requirements
- Ability to register patients and process paperwork
- Experience with computer systems for data entry and appointment scheduling
- Effective communication and interpersonal skills
- Ability to handle patient inquiries and provide assistance
Full Job Posting
Role Summary
- Receives, registers and confirms patient visits. Processes all paperwork related to patient appointments and admissions.
Essential Responsibilities and Duties
- Registers all financial letters from Royal Families, Royal Cabinet, companies, etc.
- Initiates required action on registered letters and financial letters.
- Enters all patient referrals, faxes, telexes and mails in the computer.
- Receives and greets patients, employees or visitors as they arrive in the clinic.
- Updates patient bio data, addresses, telephone number, etc.
- Registers & confirms patient visit using computer system.
- Receives walk in patients and takes necessary action.
- Performs all Appointment Services and Admission functions.
- Retrieves patient information from the system as necessary.
- Answers patients and their families inquiries and calls.
- Answers telephone calls, conveys messages, sorts and distributes office mail.
- Follows all Hospital related policies and procedures.
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