Aldar Education - Admissions Officer (UAE National)
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Key skills for this role
About the Role
Aldar Education is seeking an Admissions Officer (UAE National) to manage the admissions process for schools in Abu Dhabi. The role involves meeting with prospective parents, managing enquiries, conducting assessments, and maintaining accurate data.
Key Skills for This Role
Responsibilities
- Manage the entire admissions process for the assigned school, from initial enquiry to enrolment and registration
- Meet with prospective parents, explaining admissions procedures, curriculum, fee structure, ADEK regulations
- Respond to enrolment enquiries, telephone calls and emails in a timely and courteous manner
- Conduct assessments or arrange with academic team as required
- Manage leads and qualify enquiries, being the first point of contact for prospective parents
- Ensure high quality delivery of school tours to parents and visitors
- Maintain accurate data on enquiries, registrations, applications, offers and enrolments
- Manage waiting list and communicate regularly with parents
- Keep up to date with ADEK rules and regulations and ensure compliance
- Attend networking events to promote the school
Requirements
- Bachelor's degree required
- Minimum of 2 years of experience in a customer focused role in the region
- Previous experience in data management
- Fluent English communication skills, written and oral
- Arabic speaker is preferable
- Strong interpersonal skills to aid in daily contact with parents in a diverse multi cultural environment
- Excellent office management skills
Full Job Posting
Job Overview
- Aldar Education are currently seeking Admissions Officer (UAE National) to support our growing family of owned, operated and managed schools, based in Abu Dhabi.
- As the leading education group in Abu Dhabi, we provide inclusive and innovative learning that inspires and empowers communities.
- The Admissions Officer plays a crucial role in promoting schools mission by managing the admissions process for prospective students.
Minimum Qualifications
- A minimum of 2 years of experience in a customer focused role in the region.
- Previous experience in data management.
- Experience in the education field is preferred.
- Bachelor’s degree required.
Job Specific Knowledge & Skills
- Fluent English communication skills, written and oral.
- Arabic speaker is preferable.
- Strong interpersonal skills to aid in daily contact with parents in a diverse multi cultural environment.
- Excellent office management skills.
Main Duties
- Manage the entire admissions process for the assigned school, from the initial enquiry to enrolment and registration at the school.
- Meet with prospective parents, explaining admissions procedures, curriculum, fee structure, ADEK regulations and ensure all documentation is completed effectively.
- Respond to enrolment enquiries, telephone calls and emails in a timely and courteous manner.
- Conduct assessments or arrange these with the academic team as required, to ensure the admissions process is efficient.
- Manage leads and qualify enquiries and be the first point of contact for prospective parents.
- As part of the Front of House team, ensure high quality delivery of school tours to parents and visitors as required.
- Maintain accurate data on enquiries, registrations, applications in progress, offers and enrolments to ensure accurate figures are available daily.
Specific Duties
- Manage the waiting list (if applicable), communicating regularly with parents and keep it updated.
- Create and maintain admissions files for all new and existing students.
- Keep up to date with the rules and regulations of ADEK and ensure compliance during the enrolment and completing the registration process.
- Ensure all parent facing areas are attractive, uncluttered and convey a welcoming environment.
- Attend ELT meetings when required to update on admissions at the school.
- Be knowledgeable of the market and enrolments and competitor schools.
- Work with the PRE to identify strategies for attracting new enrolments and student retention.
- Manage the reenrolment process for existing parents in conjunction with the PRE.
- Provide the Head of Enrolments with weekly and monthly reports and projections on enrolments when registrar is unavailable.
- Attend networking events to promote the school.
- Organise and attend enrolment events for the school.
- Develop and maintain strong partnerships with feeder nurseries and schools.
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