AI Workflow Adoption Lead
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Key skills for this role
About the Role
EviSmart seeks an AI Workflow Adoption Lead to drive the adoption of AI tools across business functions including sales, customer success, finance, product, and marketing.
Key Skills for This Role
Responsibilities
- Map workflows across all business functions — sales, customer success, finance, product, and marketing — to identify where AI creates the highest leverage
- Build function specific prompt libraries for how each team uses AI tools
- Create role specific onboarding templates, workflow SOPs, and quick reference guides
- Run adoption sprints per function — track weekly active usage, identify resistance, and iterate on playbooks
- Navigate strong, opinionated team leads to earn genuine buy in
- Maintain a living internal AI workflow wiki covering all business functions
Requirements
- Proven experience owning a software rollout across multiple business functions — ideally spanning revenue, finance, and customer success simultaneously
- Daily hands on use of Claude, ChatGPT, or equivalent AI tools for at least 6 months; can write effective, function specific prompts on the spot
- Comfortable presenting to and earning genuine buy in from experienced, opinionated business leads
- Strong written communicator who produces SOPs and playbooks that senior operators actually follow
- Background in revenue ops, customer success operations, management consulting, or SaaS implementation
Full Job Posting
The Problem We're Solving
- EviSmart's business teams have access to powerful AI tools, but adoption is uneven.
- This role exists to close that gap: map how each function works, identify where AI creates leverage, build playbooks, and track usage.
Why EviSmart
- 300 people. Two hubs: Vancouver HQ and Manila operations.
- 145% year over year SaaS growth.
- 28 countries. One platform. The dental industry's Autopilot.
- An in house AI model research and development team.
What You’ll Own
- Map workflows across all business functions to identify where AI creates the highest leverage.
- Build function specific prompt libraries.
- Create role specific onboarding templates, workflow SOPs, and quick reference guides.
- Run adoption sprints per function.
- Navigate strong, opinionated team leads to earn genuine buy in.
- Maintain a living internal AI workflow wiki.
What We Need
- Proven experience owning a software rollout across multiple business functions.
- Daily hands on use of Claude, ChatGPT, or equivalent AI tools for at least 6 months.
- Comfortable presenting to and earning genuine buy in from experienced business leads.
- Strong written communicator who produces SOPs and playbooks.
- Background in revenue ops, customer success operations, management consulting, or SaaS implementation.
- Able to work async across distributed teams and time zones when needed.
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