AI Product Owner

Serve as the primary day-to-day product point of contact for an assigned book of partners, spending more than 30% of your time in direct commercial and technical conversations with them.

Embed early in the lifecycle to uncover partner problems, workflows and integration constraints, capturing requirements at the source rather than downstream.

Travel to partner sites for discovery sessions, working sessions, pilots and cutover support as needed.

Act as the voice of the partner inside CPP, ensuring their priorities are represented in every backlog and delivery decision.

Own, groom and prioritize the product backlog for your partner-facing scope, balancing partner urgency, migration commitments and technical dependencies. Utilizing AI-DLC and AI Tools for immediate prototyping and delivery.

Write clear, testable user stories, acceptance criteria and specifications, and make timely accept or reject decisions on delivered work.

Lead backlog refinement, sprint planning and daily collaboration with Engineering, keeping the team unblocked and focused on the highest-value outcomes.

Work with Engineering to get the exact items partners need into production, sequencing work so commitments are met without compromising quality.

Apply CPP's AI-Driven Development Lifecycle (AI-DLC) across your work, using AI to accelerate discovery, requirements capture, story and spec generation, test case creation and documentation.

Champion an AI-first mindset within the delivery team, continuously finding ways AI can improve product quality and shorten time-to-market.

Prototype and validate concepts rapidly with AI tooling to de-risk decisions before committing engineering effort.

Coordinate pilots, UAT, rollout and cutover activities directly with partners, including migration waves off Payrix onto CSIPay.

Own launch readiness for your scope, including test validation, rollback expectations and go/no-go criteria, and drive fast post-launch iteration based on partner feedback.

Provide clear, honest status to partners and internal stakeholders, including transparent reporting of risks and misses.

Align stakeholders across Product, Engineering, Commercial, Risk and Partner Success, communicating trade-offs, decisions and delivery timelines clearly.

Keep partners informed with structured updates, and keep leadership informed with concise reporting on delivery progress against partner and migration commitments.

Experience at a PayFac, payment gateway, or ISV-first platform.

Payments domain knowledge: PayFac model, merchant onboarding, KYC/KYB, tokenization, routing, settlement and payouts, chargebacks, and interchange.

Technical proficiency with APIs/SDKs, webhooks, event schemas and integration patterns, and comfort reading API documentation.

Experience supporting platform migrations or large-scale data migrations.

Familiarity with Agile delivery tooling (Jira, Azure DevOps or equivalent) and product analytics.

Degree in a quantitative or technical field (CS, Engineering, Math, Stats, Economics).

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.