Agile Delivery Lead
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Key skills for this role
Role Overview
The Emirates Group IT organisation delivers technology initiatives supporting a global airline and its Dubai hub.
The Agile Delivery Lead - Commercial manages delivery across vendor-led CAPEX projects, product enhancements, support releases, and technical debt reduction.
The role works with strategic vendors to manage timelines, budgets, quality, and integrations with enterprise platforms.
Key Skills for This Role
Full Job Posting
Job Purpose
The Emirates Group IT organisation delivers technology initiatives supporting a global airline and its Dubai hub.
The Agile Delivery Lead - Commercial manages delivery across vendor-led CAPEX projects, product enhancements, support releases, and technical debt reduction.
The role works with strategic vendors to manage timelines, budgets, quality, and integrations with enterprise platforms.
Responsibilities
- Drive delivery governance across internal and supplier teams, including dependency management, milestone tracking, risk and issue management, and stakeholder reporting.
- Perform the Scrum Master role for a high-performing multidisciplinary team and establish standards for delivery.
- Schedule user stories into sprint plans and facilitate backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Manage risks, assumptions, issues, dependencies, and blockers to support the flow of value.
- Coach the team in Agile and Scrum practices, self-organisation, empowerment, sustainable pace, and maturity improvement.
- Work with Technical Product Owners to refine backlogs, commit stories to sprints, and visualise progress.
- Support Technical Product Owners in managing business expectations and transparency across backlogs and schedules.
- Define and improve Agile Delivery Management processes and best practices, including conflict resolution.
- Ensure acceptance criteria, Definition of Done, and quality management plans are followed.
- Maintain an agile project management tool such as ScrumDesk or JIRA.
Qualifications
- Degree, honours degree, or equivalent qualification in computer science or a similar subject.
- Certified Scrum Master with three years of practical Scrum management experience; PMI-ACP transition exemptions apply to existing SDCs.
- At least five years of IT experience in agile delivery within small or medium technology change programmes.
- Proven leadership and project delivery experience in a matrix organisation with global teams.
- Proficiency with MS Office, JIRA, Confluence, and similar software delivery tools.
- Ability to communicate specialist information clearly to all stakeholders.
- Excellent communication skills reflecting openness, honesty, and respect.
Salary and Benefits
- The role offers an attractive tax-free salary.
- Travel benefits include discounts on flights and hotel stays around the world.
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