Agent-Spa Desk
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Key skills for this role
About the Role
St. Regis Hotels & Resorts is seeking a Spa Desk Agent to schedule spa services, greet guests, process payments, and promote spa offerings. Candidates need a high school diploma or equivalent and less than 1 year of related experience.
Key Skills for This Role
Responsibilities
- Schedule spa services for individuals and groups using spa software
- Call guests to confirm scheduled services
- Answer questions about available services
- Update reservation and cancellation lists throughout the day
- Greet guests upon arrival and provide general spa orientation
- Promote and sell spa services
- Process guest payments and obtain payment authorization
- Accept and record cash tips for employees
- Balance, scan, and deliver receipts to Accounting
- Notify Engineering of maintenance and repair needs
Requirements
- High school diploma or GED equivalent
- Less than 1 year of related work experience
- No supervisory experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 10 pounds
Full Job Posting
Job Overview
- Job Number: 26085766
- Category: Spa
- Location: West Bay, Doha, Qatar
- Schedule: Full Time
- Located Remotely? No
- Position Type: Non Management
Responsibilities
- Schedule spa services for individuals and groups using spa software
- Call guests to confirm scheduled services
- Answer questions about available services
- Update reservation and cancellation lists throughout the day
- Greet guests upon arrival and provide general spa orientation
- Promote and sell spa services
- Process guest payments and obtain payment authorization
- Accept and record cash tips for employees
- Balance, scan, and deliver receipts to Accounting
- Notify Engineering of maintenance and repair needs
- Report accidents, injuries, and unsafe work conditions to manager
- Comply with company policies, maintain professional appearance, and protect company assets
Desired Qualifications
- High school diploma or GED equivalent
- Less than 1 year of related work experience
- No supervisory experience required
- No license or certification required
About St. Regis Hotels & Resorts
- Combines timeless glamour with a vanguard spirit
- Committed to delivering exquisite experiences in over 50 luxury hotels and resorts worldwide
- Offers unparalleled service and exclusive butler service
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