Agent-Spa Desk
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Key skills for this role
About the Role
St. Regis Hotels & Resorts is seeking a Spa Desk Agent to plan services, manage reservations, and provide exceptional guest service at the spa. The role requires strong communication skills, attention to detail, and the ability to handle payments and scheduling.
Key Skills for This Role
Responsibilities
- Plan services for individual or group clients using spa/beauty salon reservation management software
- Call clients to confirm booked services and answer questions about offered services
- Update reservation/cancellation list throughout the day and inform stakeholders of last minute changes
- Register clients for appointments, confirm names, and provide general orientation upon arrival
- Promote and sell spa/beauty salon services
- Handle cashier duties, process payments, and record tips
- Balance, record, and deposit receipts with Accounting
- Report maintenance needs, accidents, and unsafe conditions to management
Requirements
- High school diploma or equivalent
- Less than one year of related work experience
- No supervisory experience required
Full Job Posting
Additional Information
- Job Number: 26085766
- Category: Spa
- Location: West Bay, Doha, Qatar
- Schedule: Full Time
- Position Type: Non Management
Responsibilities
- Plan services for individual or large groups using spa/salon reservation software
- Call clients to confirm booked services and answer questions
- Update reservation/cancellation list and inform stakeholders of changes
- Register clients for appointments and provide orientation
- Promote and sell spa/salon services
- Handle cashier duties, process payments, and record tips
- Balance, record, and deposit receipts with Accounting
- Report maintenance needs, accidents, and unsafe conditions
Recommended Qualifications
- Education: High school diploma or equivalent
- Related Work Experience: Less than one year
- Supervisory Experience: None
- License or Certification: None
About St. Regis Hotels & Resorts
- Part of Marriott International
- Offers exceptional experiences in over 50 luxury hotels and resorts worldwide
- Committed to equal employment opportunity and diversity
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