Agent, Call Center
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Atlantis Resorts is seeking a Call Center Agent to serve as the first point of contact for guests, handling high-volume calls with a warm and personalized approach.
Key Skills for This Role
Responsibilities
- Serve as first point of contact for guests, ensuring all needs are met in a warm and personalized manner
- Maintain efficient flow of information with guests and internal departments
- Handle external and internal calls with Forbes standards in mind
Requirements
- Minimum 2 years experience in a call center or customer service role handling high volume
- Strong work ethic and desire to continuously learn and develop
- Additional language such as Arabic, Chinese, Italian, Spanish, French or German is advantageous
Full Job Posting
About the Role
- Are you passionate about engaging and helping multiple nationalities daily via call? Can you keep a smile while handling large volume? Do you thrive on creating amazing experiences for guests? If you are, Atlantis, the Palm is looking for someone like you!
- As Agent, Call Center, you will be the first point of contact with all guests you have to ensure that all needs are met and that they are assisted in a warm and personalized manner.
About You
- An ideal candidate will have a minimum of two years’ experience in the same role or a customer service position where handled large volume.
- You will have a strong work ethics and desire to continuously learn and develop at our resort.
- An addition language such as Arabic, Chinese, Italian, Spanish, French or German is advantageous.
Benefits
- Competitive, tax free salary paid in UAE Dirhams (AED)
- Generous food and beverage privileges
- Exclusive discounted rates at all Kerzner properties worldwide
- Comprehensive health insurance (with dental coverage)
- Annual flights home, life insurance, incentive program
- Colleague wellness and social initiatives
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Atlantis Resorts
Future Opportunities - Facilities - Atlantis The Royal
Dubai, UAE
Atlantis The Royal is seeking experienced facilities candidates for future full-time opportunities in roles such as Technician, Team Leader, or Assistant Manager. The ideal candidate has at least 1-2 years of experience
Head Chef
Dubai, UAE
Atlantis Resorts seeks a Head Chef to oversee culinary operations at a Dubai restaurant or kitchen. The role includes menu planning, team leadership, stock management, and ensuring food safety. Candidates need strong cul
Concierge - Atlantis The Royal
Dubai, UAE
Atlantis The Royal is seeking a Concierge to create exceptional guest experiences by providing tailored itineraries, arranging tours and transport, and delivering anticipatory service. Requires strong communication skill
Surveillance Officer, Atlantis The Royal
Dubai, UAE
Atlantis The Royal is hiring a Surveillance Officer to monitor guest and staff activities via CCTV, gather intelligence for investigations, and coordinate emergency response. Requires a SIRA license and at least 3 years
Future Opportunities - Senior Aquarist - Atlantis Dubai
Dubai, UAE
Atlantis Dubai seeks a Senior Aquarist to maintain aquarium exhibits, care for marine animals, conduct educational programs, and mentor junior aquarists. Requires a Bachelor's degree in Biology or related field, 4+ years
Future Opportunities - Scuba Divers - Atlantis Dubai
Dubai, UAE
Atlantis Dubai is seeking Scuba Divers for future full-time opportunities to maintain exhibits, conduct dive training, and deliver guest experiences. Candidates must hold a renewed PADI Dive Master with DSD leader or abo
Future Opportunities - Marine Educator - The Lost World Aquarium
Dubai, UAE
Atlantis Dubai is seeking Marine Educators for future full-time opportunities at The Lost World Aquarium. The role involves engaging guests with marine life education, delivering conservation programming, and maintaining
Tailor, Uniform Room - Atlantis Dubai
Dubai, UAE
Atlantis Dubai is seeking an experienced Tailor for the Uniform Room to conduct fittings, alterations, and repairs for over 6,000 employees and VIP guests. The role requires 5-8 years of tailoring experience, pattern mak
Future Opportunities - Facilities - Atlantis The Royal
Dubai, UAE
Head Chef
Dubai, UAE
Concierge - Atlantis The Royal
Dubai, UAE
Surveillance Officer, Atlantis The Royal
Dubai, UAE
Future Opportunities - Senior Aquarist - Atlantis Dubai
Dubai, UAE
Future Opportunities - Scuba Divers - Atlantis Dubai
Dubai, UAE
Future Opportunities - Marine Educator - The Lost World Aquarium
Dubai, UAE
Tailor, Uniform Room - Atlantis Dubai
Dubai, UAE