Admission & Sales Coordinator
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Key skills for this role
About the Role
ESAW Premium Student Living is looking for an Admissions & Sales Coordinator to respond to enquiries, follow up with prospective students, and convert bookings. The role requires 3+ years of experience in sales, admissions, hospitality, or customer service, and excellent communication skills.
Key Skills for This Role
Responsibilities
- Respond to enquiries via WhatsApp, email and phone
- Follow up with prospective students and parents throughout the booking journey
- Convert enquiries into confirmed bookings through excellent customer service
- Schedule property viewings and virtual tours
- Maintain accurate CRM records and booking documentation
- Work closely with the Business Development Manager to maximise lead conversion
Requirements
- 3+ years of experience in sales, admissions, hospitality or customer service
- Excellent communication and follow up skills
- Organised, proactive and customer focused
- Fluent in English (additional languages are an advantage)
Full Job Posting
Key Responsibilities
- Respond to enquiries via WhatsApp, email and phone.
- Follow up with prospective students and parents throughout the booking journey.
- Convert enquiries into confirmed bookings through excellent customer service.
- Schedule property viewings and virtual tours.
- Maintain accurate CRM records and booking documentation.
- Work closely with the Business Development Manager to maximise lead conversion.
- Deliver a premium customer experience that reflects the ESAW brand.
We're looking for someone who:
- Has 3+ years of experience in sales, admissions, hospitality or customer service.
- Has excellent communication and follow up skills.
- Is organised, proactive and customer focused.
- Speaks and writes English fluently (additional languages are an advantage).
- Enjoys working in a fast paced, service driven environment.
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