Administrator, Hr & Customer Service Coordinator

Overview

Key Responsibilities

• Handle daily administrative and office coordination tasks
• Assist with recruitment, onboarding, and employee documentation
• Maintain employee records and HR files
• Coordinate staff schedules, attendance, leave records, and payroll support
• Handle customer service inquiries and ensure high customer satisfaction standards
• Respond to client requests and follow up professionally through different communication channels
• Handle all in-house event requests and coordinate requirements internally
• Manage concept room joining requests and related coordination
• Prepare event proposals, quotations, and presentations for clients
• Coordinate with suppliers, service providers, and external parties when needed
• Oversee end-of-month payment follow-ups and coordination with accounting
• Prepare reports, letters, presentations, and internal communications
• Ensure compliance with company policies and procedures
• Support management with operational and administrative requirements
• Manage office supplies, inventory, and general office organization

Requirements

• Previous experience in HR, administration, customer service, event coordination, or operations preferred
• Strong communication and client-handling skills
• Excellent organizational and multitasking abilities
• Ability to prepare professional proposals and presentations
• Proficient in Microsoft Office and administrative systems
• Ability to work independently and maintain confidentiality
• Professional appearance and positive attitude
• English proficiency required; Arabic is a plus
• Pay: From AED3,000.00 per month