Administrative Assistant / Receptionist

About the Company

Front Desk and Customer Service

• Greet and assist visitors and customers with services and products.
• Answer calls, emails, and inquiries and direct them to the appropriate departments.
• Explain product features, benefits, and pricing.
• Schedule appointments and maintain front-desk records.
• Handle customer feedback and complaints professionally.
• Act as the first point of contact for the HR Department.
• Screen calls and requests, redirecting them and taking messages when needed.
• Follow company policies and procedures when responding to queries.

Document and HR Administration

• Maintain accurate trackers for incoming and outgoing documentation.
• Update and circulate the telephone directory monthly.
• Ensure documents are accurate and not misplaced.
• Update the probation tracker with Onboarding Specialists.
• Send email communications about probation deadlines.

Inventory and Purchasing

• Track inventory of office IT equipment such as laptops and monitors.
• Maintain induction-pack inventory and notify the onboarding specialist when quantities are low.
• Prepare RFAs and LPOs for HR purchases and procurement activities.
• Process LPOs and vendor payments in a timely manner.
• Submit Etisalat bills to Finance and HR team members.

Required Skills and Experience

• 1–2 years of experience in a receptionist or customer service role.
• Excellent communication, interpersonal, and persuasive selling skills.
• Professional appearance and attitude.
• Good organization and multitasking abilities.
• Ability to work in a team and handle a fast-paced environment.
• Dependable, motivated, goal-driven, and customer service-oriented approach.

Workplace

• The role is performed in person in Al Quoz Industrial Area 4, Dubai, UAE.

Compensation

• Pay is AED 2,000 to AED 3,200 per month.