Administrative Assistant – Real Estate (Operations Support)

Overview

Key Responsibilities

• Provide daily administrative and operational support to the Real Estate and Property Management team
• Manage and update CRM/property management systems with accurate and timely data
• Handle incoming calls, emails, and client inquiries in a professional and timely manner
• Prepare business correspondence, reports, spreadsheets, and internal documents using Microsoft Office
• Coordinate property listings, viewings, inspections, and leasing activities
• Prepare tenancy contracts, renewals, and related documentation in line with UAE real estate practices
• Track tenancy status, payments, rent reminders, and operational updates
• Support tenant onboarding, move-in/move-out processes, and client communication
• Liaise with maintenance teams, contractors, and vendors to ensure timely service delivery
• Coordinate with internal departments and external stakeholders as required
• Maintain organized filing systems for contracts, leases, and property records (digital and physical)
• Assist in preparing operational and leasing reports
• Support day-to-day operational tasks to ensure workflow efficiency

Requirements

• Minimum 3 years of experience in an administrative role (real estate or property management preferred)
• Previous experience in the UAE real estate industry is highly preferred
• Strong proficiency in Microsoft Office (Excel, Word, Outlook)
• Hands-on experience with CRM or property management systems (mandatory)
• Excellent written and verbal communication skills in English
• Strong business email writing skills
• Highly organized, detail-oriented, and able to multitask effectively
• Arabic language skills will be considered a strong advantage

Application Question(S)

• 1. How many years of administrative experience do you have?
• 2. Do you have experience in the UAE real estate or property management industry?
• 3. Which CRM or property management systems have you used?
• 4. How frequently did you update or manage CRM data in your previous role?
• 5. Are you comfortable handling large volumes of data and maintaining accuracy?
• 6. Have you handled tenancy contracts, renewals, or leasing documentation before?
• 7. Are you familiar with UAE real estate processes such as tenancy tracking, rent reminders, and move-in/move-out procedures?
• 8. What Microsoft Office tools do you use most frequently? (Excel, Word, Outlook, etc.)
• 9. How do you handle client inquiries or complaints?