Administrative Assistant – Sales Operations (Real Estate)
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Key skills for this role
About the Role
Ayat Group seeks a detail-oriented Administrative Assistant to support Sales, Leasing, and Property Management teams. The role requires 3+ years of UAE real estate admin experience, CRM/ERP proficiency, and hands-on knowledge of DLD systems (Oqood, Dubai REST, Trakheesi).
Key Skills for This Role
Responsibilities
- Provide daily administrative and operational support to Real Estate and Property Management teams
- Manage and maintain accurate records in CRM, ERP, and property management systems
- Handle incoming calls, emails, and client inquiries professionally
- Prepare business correspondence, reports, presentations, and spreadsheets using Microsoft Office
- Coordinate property listings, viewings, inspections, sales, and leasing activities
- Prepare tenancy contracts, renewals, addendums, and related documentation in compliance with UAE regulations
- Track tenancy status, rental payments, lease expirations, and operational updates
- Support tenant onboarding, move in/move out procedures, and client communications
- Liaise with maintenance teams, contractors, suppliers, and service providers
- Coordinate with government authorities including Dubai Land Department (DLD)
- Maintain organized digital and physical filing systems for contracts, leases, title deeds, and property records
- Assist in preparing operational, leasing, sales, and management reports
Requirements
- Minimum 3 years of administrative experience, preferably in UAE real estate or property management
- Hands on experience with CRM and/or ERP systems
- Practical experience using Dubai Land Department (DLD) systems: Oqood, Dubai REST, and Trakheesi
- Strong proficiency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint)
- Knowledge of UAE real estate regulations, leasing procedures, and property documentation
- Excellent written and verbal communication skills in English
- Highly organized, detail oriented, capable of managing multiple tasks and deadlines
- Ability to work independently and as part of a team in a fast paced environment
- Arabic language skills are a strong advantage
Full Job Posting
Overview
- We are seeking a highly organized, proactive, and detail oriented Administrative Assistant – Sales Operations to join our Real Estate Operations team.
- The ideal candidate will provide administrative and operational support to the Sales, Leasing, and Property Management departments.
- This position supports the company's continued growth and expansion.
Key Responsibilities
- Provide daily administrative and operational support to the Real Estate and Property Management teams.
- Manage and maintain accurate records in CRM, ERP, and property management systems.
- Handle incoming calls, emails, and client inquiries professionally and efficiently.
- Prepare business correspondence, reports, presentations, spreadsheets, and other documentation using Microsoft Office applications.
- Coordinate property listings, viewings, inspections, sales, and leasing activities.
- Prepare tenancy contracts, renewals, addendums, and related documentation in compliance with UAE real estate regulations.
- Track tenancy status, rental payments, lease expirations, rent reminders, and operational updates.
- Support tenant onboarding, move in/move out procedures, and client communications.
- Liaise with maintenance teams, contractors, suppliers, and service providers to ensure timely resolution of issues.
- Coordinate with government authorities, including the Dubai Land Department (DLD), when required.
- Maintain organized digital and physical filing systems for contracts, leases, title deeds, and property records.
- Assist in preparing operational, leasing, sales, and management reports.
Requirements
- Minimum 3 years of experience in an administrative role, preferably within the UAE real estate or property management sector.
- Previous experience in the UAE real estate industry is highly preferred.
- Strong proficiency in Microsoft Office applications (Excel, Word, Outlook, and PowerPoint).
- Hands on experience with CRM and/or ERP systems is mandatory.
- Practical experience using Dubai Land Department (DLD) systems and portals, including Oqood, Dubai REST, and Trakheesi, is mandatory.
- Knowledge of UAE real estate regulations, leasing procedures, and property documentation.
- Excellent written and verbal communication skills in English.
- Strong business correspondence and email writing skills.
- Highly organized, detail oriented, and capable of managing multiple tasks and deadlines.
- Strong coordination and stakeholder management skills.
- Ability to work independently and as part of a team in a fast paced environment.
- Arabic language skills will be considered a strong advantage.
Application Notes
- Please apply only if you meet all of the stated requirements, particularly the required UAE real estate experience, CRM/ERP system experience, and hands on knowledge of DLD systems (Oqood, Dubai REST, and Trakheesi).
- Applications that do not match the mandatory qualifications will not be considered.
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