Administrative Assistant

At Liberty Software, we proudly partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software. We're excited to grow our team by hiring a Client Ops Admin (Administrative Assistant) who will provide high-level administrative and operational support to the VP of Client Services and the Directors. This role is responsible for optimizing executive productivity, coordinating cross-departmental activities, ensuring smooth operational workflow, and serving as a central point of communication for the leadership team. The ideal candidate is proactive, detail-oriented, highly organized, and capable of handling sensitive information with professionalism and discretion.

This role is based in our Grapevine, TX office

Liberty Software does not offer employment sponsorship opportunities for this role (e.g., H-1B, OPT, or other work visa status)

Act as the central point of contact between executives, internal teams, customers, and external partners

Assist with planning and coordinating department initiatives, projects, and cross-functional activities

Prepare dashboards, status updates, and operational summaries as requested

Track and manage departmental deadlines, priorities, and deliverables

Collaborate with Accounting to manage customer‐leaving workflows, including verifying billing status, coordinating internal communications, and ensuring proper documentation

Support change‐of‐ownership processes, including gathering required forms, updating internal systems, and maintaining accurate customer records

Update and maintain customer fields in Zendesk related to departures, ownership changes, and account transitions to ensure accurate and timely data across teams