Administration Officer (Sakina)
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Key skills for this role
About the Role
SEHA - Abu Dhabi Health Services Co. seeks an Administration Officer to coordinate with entities, execute administrative activities, manage meetings, maintain filing systems, and uphold client service standards.
Key Skills for This Role
Responsibilities
- Contacting other departments, entities, clients, employees to discuss issues/cases
- Answering telephone calls, transferring calls to appropriate parties and taking down requests for appointments
- Liaising with facility staff
- Managing office equipment and ensuring they are in working condition
- Ensuring office supplies are adequately maintained
- Maintaining internal schedules and facilitating meeting and appointment participations
- Arranging a proper filing system for correspondences
- Responding to verbal and written inquiries in a timely manner
Requirements
- Bachelor's degree or equivalent in Business Administration or relevant field
- OR Diploma in relevant field with 3 years of additional experience
- Master's degree or equivalent in English language or relevant field (desired)
Full Job Posting
Key Responsibilities
- Coordinating with various entities: Contacting other departments, entities, clients, employees to discuss issues/cases; Documenting appropriate information and discussing them with superiors; Following up on the progression of pending matters; Providing relevant information in consultation with the
- Executing administration related activities: Answering telephone calls, transferring calls to appropriate parties and taking down requests for appointments; Liaising with the facility staff; Managing office equipment; Ensuring office supplies are adequately maintained; Providing assistance for activ
- Supporting the smooth execution of meeting and appointments: Maintaining internal schedules; Facilitating meeting and appointment participations; Coordinating administrative support for meetings; Undertaking follow up actions for meeting coordination
- Managing the filing system: Arranging a proper filing system for correspondences; Developing, modifying, and maintaining any other data bases related to own departmental activities; Preparing worksheets and charts as directed
- Maintaining client service standards: Responding to verbal and written inquiries in a timely manner
- Contributing to team effort: Participating in team efforts as required; Collaborating with other members of the team to carry out work smoothly
Qualifications
- Required: Bachelor's degree or equivalent in Business Administration or relevant field OR Diploma in relevant field with 3 years of additional experience
- Desired: Master's degree or equivalent in English language or relevant field
Compliance and Standards
- Complying with Policies, Procedures and Practices of the SEHA facilities and other regulatory requirements
- Maintaining Confidentiality
- Promoting Customer Service standards
- Adhering to the Occupational Health and Safety, Materials Management and Maintenance standards
- Ensuring Personal Effectiveness
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