Account Manager - Russian Speaking
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Key skills for this role
About the Role
Hantec Markets is seeking a commercially driven Account Manager to convert newly registered clients into funded, active traders and build long-term relationships.
Key Skills for This Role
Responsibilities
- Convert newly registered clients into funded, active trading accounts
- Manage client journey from registration through onboarding, first deposit and first trade
- Build and maintain strong relationships with clients and affiliate partners
- Support clients throughout onboarding, resolving issues that may delay activation or funding
- Drive client retention, re engagement and repeat deposits
- Deliver excellent client service while identifying opportunities to increase trading activity
- Maintain accurate CRM records, pipeline updates and client communications
- Achieve individual KPIs including funded accounts, first time deposits, net deposits, trading volume and retention
- Work closely with Marketing, Affiliate, Payments and Client Support teams
- Provide professional support to Russian speaking clients ensuring regulatory compliance
Requirements
- 2 4 years experience in FX/CFD brokerage, financial services or fintech
- Proven track record in client conversion, account management, retention or inside sales
- Professional fluency in Russian and English
- Experience managing high volume of outbound client interactions
- Commercial mindset with focus on deposits, conversions and client retention
- Familiarity with CRM platforms such as CellXpert or similar is desirable
Full Job Posting
Job Purpose
- Hantec Markets is looking for a commercially driven Account Manager to join our growing team in Dubai.
- This role is responsible for converting newly registered clients into funded, active traders while building long term relationships with clients and affiliate partners.
- We're looking for someone with experience in FX/CFD brokerage or fintech, a proven track record in client conversion or account management, and professional fluency in both Russian and English.
Key Responsibilities
- Convert newly registered clients into funded, active trading accounts.
- Manage the client journey from registration through onboarding, first deposit and first trade.
- Build and maintain strong relationships with clients and affiliate partners.
- Support clients throughout the onboarding process, resolving any issues that may delay activation or funding.
- Drive client retention, re engagement and repeat deposits.
- Deliver excellent client service while identifying opportunities to increase trading activity.
- Maintain accurate CRM records, pipeline updates and client communications.
- Achieve individual KPIs including funded accounts, first time deposits, net deposits, trading volume and retention.
- Work closely with Marketing, Affiliate, Payments and Client Support teams to optimise the client experience.
- Provide professional support to Russian speaking clients while ensuring all interactions comply with regulatory requirements.
About You
- 2 4 years' experience in FX/CFD brokerage, financial services or fintech.
- A proven track record in client conversion, account management, retention or inside sales.
- Experience managing a high volume of outbound client interactions.
- Strong relationship building and communication skills.
- A commercial mindset with a focus on deposits, conversions and client retention.
- Professional fluency in Russian and English.
- Experience working with affiliate or IB driven acquisition models is advantageous.
- Familiarity with CRM platforms such as CellXpert or similar is desirable.
What we offer
- Annual Ticket Home 2,500 AED a year offered after 1 year of employment
- VISA Sponsorship
- Health Insurance
- Annual Discretionary Bonus Pool – rewarding high performance
- Monthly $100 Core Values Nominations – recognition for living our values
- Quarterly Core Values Winner – exclusive dinner with our Directors
- Yearly Core Values Champion – an all inclusive paid work trip to one of our global offices
- Work from Other Offices – flexibility to work remotely from our worldwide locations (at employee’s expense)
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