Account Manager – IT Solutions
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Key skills for this role
About the Role
Manage and grow assigned customer accounts. Develop account strategies to increase revenue and customer retention. Identify opportunities for upselling and cross-selling Microso.
Key Skills for This Role
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Overview
- Manage and grow assigned customer accounts.
- Develop account strategies to increase revenue and customer retention.
- Identify opportunities for upselling and cross-selling Microsoft and IT solutions.
- Conduct regular business reviews with clients.
- Coordinate with technical and delivery teams to ensure successful project execution.
- Maintain strong executive-level relationships with customers.
- Prepare account plans, forecasts, and reports.
- Ensure customer satisfaction and long-term engagement.
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