Account Manager
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Key skills for this role
About the Role
Maalexi is seeking an Account Manager to manage and grow a portfolio of buyer and seller accounts in agricultural trade. The role involves onboarding clients, coordinating with internal teams, and identifying growth opportunities.
Key Skills for This Role
Responsibilities
- Manage and grow a portfolio of buyer and seller accounts in agricultural trade
- Serve as the primary point of contact for all operational and commercial interactions
- Onboard new clients, understand their trade needs, and guide them through Maalexi’s platform and processes
- Coordinate with internal teams (operations, product, risk, and technology) to ensure seamless execution of transactions
- Track account performance, analyze trade data, prepare account plans
- Identify opportunities to expand wallet share, introduce new solutions, and support adoption of platform capabilities
Requirements
- Strong client relationship management skills, including stakeholder communication, expectation setting, and conflict resolution
- Experience in account planning, upselling/cross selling, and revenue growth within agricultural or agrifood B2B or financial/commodity markets
- Good understanding of trade, supply chain, or commodity operations; exposure to agricultural trade, RWAs, or fintech is an advantage
- Comfort working with digital platforms and data dashboards; ability to interpret basic metrics, trends, and performance reports
- Excellent written and verbal communication skills in English; proficiency in additional regional languages is a plus
- Bachelor’s degree in Business, Finance, Economics, Agriculture, Supply Chain, or a related field; a higher degree is beneficial
- UAE driving license is a must
- Candidates must be in the UAE
Full Job Posting
Role Overview
- This is a full time, on site Account Manager role based in Dubai.
- The Account Manager will manage and grow a portfolio of buyer and seller accounts in agricultural trade, serving as the primary point of contact for all operational and commercial interactions.
- Daily responsibilities include onboarding new clients, understanding their trade needs, and guiding them through Maalexi’s platform and processes.
Responsibilities
- Manage and grow a portfolio of buyer and seller accounts in agricultural trade
- Serve as the primary point of contact for all operational and commercial interactions
- Onboard new clients, understand their trade needs, and guide them through Maalexi’s platform and processes
- Coordinate with internal teams (operations, product, risk, and technology) to ensure seamless execution of transactions, timely resolution of issues, and high client satisfaction
- Track account performance, analyze trade data, prepare account plans, and identify opportunities to expand wallet share, introduce new solutions, and support the adoption of Maalexi and other platform capabilities
Qualifications
- Strong client relationship management skills, including stakeholder communication, expectation setting, and conflict resolution.
- Experience in account planning, upselling/cross selling, and revenue growth within agricultural or agrifood B2B or financial/commodity markets.
- Good understanding of trade, supply chain, or commodity operations; exposure to agricultural trade, RWAs, or fintech is an advantage.
- Comfort working with digital platforms and data dashboards; ability to interpret basic metrics, trends, and performance reports.
- Excellent written and verbal communication skills in English; proficiency in additional regional languages is a plus.
- Bachelor’s degree in Business, Finance, Economics, Agriculture, Supply Chain, or a related field; a higher degree is beneficial.
- UAE driving license is a must. And candidates must be in the UAE.
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