Account Manager

Account Manager Key Responsibility : Client Relationship & Account Ownership -Serve as the primary point of contact for all assigned clients, sponsors, brand partners and the shows throughout the project lifecycle. -Understand client goals, brand guidelines, and KPIs to ensure all podcast content, and deliverables align with expectations. Project & Production Coordination -Plan, organize, and coordinate all stages of podcast production, ensuring alignment with client objectives. -Develop and maintain detailed timelines and trackers to ensure deliverables meet client expectations. -Act as the hub between clients, production, creative, and technical teams to ensure accuracy and efficiency. -Attend on-site shoots when necessary to ensure client experience is well-managed and expectations are met. Sponsorship & Brand Partnership Management -Lead communication with all stakeholders regarding deliverables, approvals, and campaign execution. -Assist in developing sponsorship and partnership proposals based on client needs and platform opportunities. -Ensure all sponsor deliverables (logo placements, live reads, brand mentions, integrations) are executed and approved. Content Delivery & Approvals -Manage the client review cycle by organizing briefings, collecting feedback, and ensuring revisions are applied accurately. -Coordinate the delivery of final assets, ensuring all client requirements and brand guidelines are met. Internal Coordination -Work closely with producers, editors, and creative teams to translate client requirements into clear production tasks. -Maintain accurate documentation and archiving of all materials, approvals, and communications. -Ensure cross-department alignment, particularly finance, procurement, and production. Budgeting, Finance & Admin Oversight -Track and manage account budgets, billing schedules, and expenses in coordination with the finance team. -Raise PRs and follow up on POs to ensure smooth financial flows. -Ensure all contracts and agreements for clients and partners are signed, processed, and filed. Performance Tracking & Reporting -Prepare weekly progress reports outlining project status, milestones, risks, and projects’ updates. -Monitor performance KPIs for sponsored episodes and campaigns. -Provide management with insights, risks, and recommendations to optimize client happiness and account growth. Client Experience & Relationship Development -Maintain professional, clear, and proactive communication with clients at all stages. -Represent the company professionally in meetings, shoots, and events. -Identify opportunities for account growth, renewals, and upselling of new podcast services.