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Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America’s Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.
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Own and drive new enterprise business across multiple verticals.
Develop and execute thoughtful account strategies to break into new organizations and expand existing relationships.
Lead sophisticated, multi-threaded sales cycles involving executive stakeholders and complex buying groups.
Build trusted advisor relationships with senior leaders, senior-level decision-makers, including CMOs, CXOs, Directors of Marketing, and VPs of Operations, positioning yourself as a strategic partner rather than a vendor.
Navigate large organizations by aligning multiple stakeholders around business outcomes and measurable value.
Collaborate cross-functionally with Marketing, SDRs, Customer Success, and Product teams to drive client success.
Identify whitespace within target accounts and develop expansion opportunities that drive long-term revenue growth.
Bring market insight and customer feedback back to the business to help shape product direction and go-to-market strategy.
Maintain strong pipeline discipline, forecast accuracy, and clear deal execution plans.
Contribute to a high-performance, collaborative sales culture focused on learning, winning, and continuous improvement.
Perform additional duties as assigned.
Flexible PTO for salary paid employees
Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.
10 company paid holidays plus 4 “Extended Company Holidays,” which are additional paid days off for the company.
AI-native reputation management software company serving multi-location businesses with reviews, listings, surveys, and customer-feedback insights.
Visit company websiteFull-time
Senior · 8+ years experience
Remote
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