Accepting Applications for Future Opportunities -Sales Development Representative

At SmartBear, we know that the key to success is a high-performing sales team.

That’s why we’re looking to hire motivated SDRs to help generate a robust pipeline of qualified opportunities.

We’re also huge believers in promoting from within – successful SDRs can be promoted to an Account Executive position within 12 months (sometimes faster!)

As an SDR in the Somerville office, you’ll have the opportunity to be a part of a world-class sales team.

This team is both highly competitive, collaborative and demands quality work at every level.

Each SDR is paired with an Account Executive mentor from the Sales team and receives consistent coaching and training from leadership and their peers throughout the program.

The environment fosters accelerated professional growth and shapes the next generation of Sales Professionals here at SmartBear.

As a Sales Development Representative you will:

• Work & qualify inbound leads via phone, email & chat
• Conduct high volume outreach (60-100 activities per day)
• Convert qualified conversations/leads to pipeline for sales team
• Collaborate with Account Executives to generate targeted Outbound campaigns
• Receive consistent training and enablement on product knowledge and sales skills

We are looking for you if you have:

• 1-2 years in a customer-facing role
• Strong communication skills
• Highly coachable with a strong willingness to learn
• Passionate desire to move up within a sales organization
• Local to our Headquarters in Somerville, MA

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity.

We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs.

We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws.

We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

At SmartBear, we believe transparency in pay is part of how we build trust—with our employees, candidates, and community.

Our compensation philosophy is grounded in market competitiveness, internal equity, and rewarding impact.

We encourage candidates to view compensation as part of their total rewards experience at SmartBear.

This includes performance-based bonuses for eligible roles, a generous benefits package that supports employees’ health and well-being, and promotes work-life balance through flexible time off and hybrid work options.

You can build your career at SmartBear through professional development opportunities, and an inclusive, collaborative culture where everyone can thrive.

Your SmartBear total rewards compensation package includes base salary and may also include a commission.

The Annual Cash Compensation (Base + On-Target Commission) range for this role is listed below.

Actual compensation is determined based on several factors, including relevant experience, skills, internal equity, and geographic location.